Airline Support Engineer (Experienced or Senior)

Boeing; Seal Beach (CA); On-site; USD 119,850 - 162,150; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Flexible spending accounts

Paid time-off options

Job summary

A leading aerospace manufacturer located in Seal Beach, CA is seeking an experienced Airline Support Engineer to serve as a technical advocate for airline customers. This role involves driving customer issues to resolution, interacting with organizational leaders, and managing multiple projects in a fast-paced environment. The ideal candidate will have a Bachelor's degree in Engineering or a related field and at least 5 years of relevant experience. Competitive pay range of $119,850 – $162,150 for experienced candidates is offered.

Qualifications

• 5 or more years of related work experience or equivalent combination of education and experience.
• Experience working with organizational leaders to develop and implement plans.
• Willingness to work extended hours as needed.

Responsibilities

• Serve as a technical customer advocate for airlines.
• Drive customer issues to closure.
• Coordinate and interact with high-level stakeholders.
• Manage multiple projects in a dynamic environment.

Skills

Technical customer advocacy

Communication skills

Program management

Problem-solving

Education

Bachelor of Science degree in Engineering or related field

Job description

Airline Support Engineer (Experienced or Senior)

Join to apply for the Airline Support Engineer (Experienced or Senior) role at Boeing, located in Seal Beach, CA.

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment that welcomes, respects, and includes every teammate, offering great opportunities for professional growth.

Position Responsibilities

• Proactive technical customer advocate for selected airline customers. Lead and understand the perspective of the airlines you represent, know the products Boeing provides, and work together with the Customer Support team.
• Develop thorough knowledge of top customer issues. Lead and drive customer issues to closure by coordinating with functional/integration teams within Boeing.
• Maintain frequent contact and coordination with Boeing Field Service Representatives and customer airlines.
• Author and review documentation associated with the airlines, utilizing Boeing Communication System messages, trip reports, meeting minutes, reliability reports, etc.
• Know the products Boeing supports, including knowledge of commercial model airplanes and airline operations and an understanding of Boeing Customer Support products.
• Work collaboratively with other teams to build and maintain relationships with Service Engineering, Field Service Representatives, Customer Engineering, Program Management, Sales, and Airline Logistics.
• Use program management skills to lead resolution of customer in‑service issues, assess priorities, determine available resources and develop action plans to resolve the highest priority issues.
• Manage multiple projects and demands in a dynamic, fast‑paced environment. Communicate plans for supporting customers to internal and external organizations and monitor/follow up to ensure proper execution and closure.
• Proposed actions to be taken are executed.
• Interact and work with senior‑level executives and mid‑level managers at airlines and at Boeing.
• Possess strong verbal and written communication skills and the ability to build constructive relationships in a technically and culturally diverse environment.
• Coordinate and present to Airline Customer and Boeing Executive Leadership.
• May be asked to lead activities across customer accounts.
• Work alternate shifts periodically when needed to support the 24/7 needs of the customer.
• Travel periodically to integrate with customers, suppliers, and other organizations. Ability to travel domestically and internationally, with travel not exceeding 25%.

Basic Qualifications (Required)

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry, or a non‑US equivalent qualification directly related to the work statement.
• 5 or more years of related work experience or an equivalent combination of technical education and experience.
• Willingness to work extended hours as needed to meet business demands.

Preferred Qualifications (Desired)

• 9 or more years of related work experience or an equivalent combination of technical education and experience.
• Experience working with organizational leaders to develop and implement plans and objectives.
• Experience supporting technical questions for airplane programs or similar.

Work Authorization Statement

This position is expected to be 100% onsite at Seal Beach, CA.

Drug Free Workplace

Boeing is a Drug Free Workplace. Post‑offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

Union

This position is not a union‑represented position.

Pay & Benefits

At Boeing, we deliver a Total Rewards package that attracts, engages, and retains top talent. The package includes competitive base pay, variable compensation opportunities, health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time‑off options. Pay is based upon candidate experience, qualifications, market and business considerations.

Summary Pay Range

• Experienced (Level 3): $119,850 – $162,150
• Senior (Level 4): $146,200 – $197,800

Additional Information

• All information provided will be checked and may be verified.
• Relocation is available based on candidate eligibility.
• Employer will not sponsor applicants for employment visa status.

Export Control Requirements

• Must meet U.S. export control compliance requirements. A “U.S. Person” as defined by 22 C.F.R. 120.62 is required (U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee).

Shift

This position is for 1st shift.

Equal Opportunity Employer

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Application Deadline

Applications for this position will be accepted until Jan. 11, 2026.

Job Summary

• Seniority level: Not Applicable
• Employment type: Full‑time
• Job function: Information Technology
• Industries: Airlines and Aviation, Aviation and Aerospace Component Manufacturing, Defense and Space Manufacturing