Airline Reservations Agent with Flight Perks & Growth

SingleLiving; Anchorage (AK); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

Company HSA contributions

401(k)

Flight perks

Descrizione del lavoro

SingleLiving in Anchorage, AK is seeking a Reservation Agent to handle calls and emails, assist with reservations, changes and refunds, and process payments. The role requires accuracy, confidentiality, and strong customer service skills.

You will use airline reservation systems and work a flexible schedule, including weekends, onsite with reliable commuting. Candidates should have a high school diploma and excellent English communication, with experience in customer service and comfort with

Competenze

• Excellent English communication skills and clear verbal/written abilities.
• High school diploma or GED; data entry accuracy is essential.
• Prior customer service experience preferred.
• Experience with airline reservation systems (Sabre/Interact/Videcom) is a plus.
• Proficient with technology and able to learn new systems quickly.

Mansioni

• Respond to calls and emails promptly and courteously.
• Assist customers with new reservations, changes, and refunds.
• Collect payments for reservations.
• Think quickly and stay calm in time-sensitive situations.
• Protect confidentiality of bookings and personal data.
• Learn computerized reservation systems to help customers with questions and bookings.
• Provide conflict resolution and ensure customer satisfaction.

Conoscenze

English communication

High school diploma

Listening and verbal skills

Attention to detail

Customer service experience

Reservation system experience

Tech savviness

Flexible schedule

Alaska geography knowledge

Onsite work

Weekend availability

Formazione

High school diploma or GED

Strumenti

Sabre/Interact/Videcom

Descrizione del lavoro

SingleLiving in Anchorage, AK is seeking a Reservation Agent to handle calls and emails, assist with reservations, changes and refunds, and process payments. The role requires accuracy, confidentiality, and strong customer service skills.

You will use airline reservation systems and work a flexible schedule, including weekends, onsite with reliable commuting. Candidates should have a high school diploma and excellent English communication, with experience in customer service and comfort with