AIRLINE PASSENGER ASSIST (H)

ABM industries; Sacramento (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM is seeking an Airline Passenger Assistant (Wheelchair Agent) in California to support passengers needing wheelchair assistance. The role emphasizes customer service, safety, and reliable on-site presence with a pay rate of $16.90 per hour. Training is provided, and veterans are encouraged to apply.

This position offers benefits as part of ABM’s comprehensive package. Primary duties include assisting passengers, coordinating with dispatch and gate staff, and ensuring secure, respectful

Qualifications

• Must be 18 years of age or older.
• No high school diploma, GED or college degree required.
• No experience required and on the job training provided.
• One (1) year of customer service experience preferred.

Responsibilities

• Follow safety precautions at all times while transporting passengers
• Positive interpersonal interaction with passengers
• Comply with all client and/or site security requirements and processes
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
• Assist passengers with baggage retrieval and transport, if necessary
• Coordinate assignments with dispatchers and gate Agents, if necessary
• Complete thorough Incident Reports

Skills

Customer service

Communication

Job description

Overview

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance.

Passenger services positions are very customer service-oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week.

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1
Pay Rate is $16.90-$16.90

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Responsibilities

• Follow safety precautions at all times while transporting passengers
• Positive interpersonal interaction with passengers
• Comply with all client and/or site security requirements and processes
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
• Assist passengers with baggage retrieval and transport, if necessary
• Coordinate assignments with dispatchers and gate Agents, if necessary
• Complete thorough Incident Reports

Qualifications

Required:

• Must be 18 years of age or older
• No high school diploma, GED or college degree required
• No experience required and on the job training provided

Preferred:

• One (1) year of customer service experience preferred