Airline Operations Control Lead

Omni Air International LLC; Owasso (OK); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) with company match

Job summary

Omni Air International LLC in Oklahoma is seeking a capable airline dispatcher to support the Manager of Systems Control. You will oversee day-to-day airline activities, coordinate information flow, monitor on-time performance and disruptions, and help craft recovery plans.

The role requires proficiency with Microsoft Office, strong organization, and the ability to work long shifts, including evenings and weekends.

Qualifications

• Proficient computer skills in Microsoft Office required.
• Must be able to sit for long periods.
• Able to work 12-hour shifts including evenings, weekends, and holidays.
• Must be organized and detail-oriented.
• Excellent customer service and professional conduct expected.
• Must pass a 10-year Background/Criminal check and pre-employment drug screen.

Responsibilities

• Oversee and coordinate all day-to-day airline activities.
• Coordinate flow of operational information to all departments and stations for use in planning.
• Monitor, maintain and address issues with on-time performance, baggage handling, flight irregularities and caliber of service.
• Responsible for airline recovery plans during times of disruption to the flight schedule and directing staff in irregular operations handling (diversions, cancelled flights, over-sale, delays, etc.).
• Analyze future airline operations and assign/route aircraft to ensure all operational needs are fulfilled.
• Update and publish aircraft schedules communicated to the rest of the airline.
• Communicate all aircraft movements to the customer, down-line stations, and throughout the company.
• Prepare daily operational reports to communicate on-time performance and delay metrics.
• Responsible for enforcing and demanding compliance with all Company rules, regulations, and directives.
• Maintain complete knowledge and familiarity with all terms and conditions of Company contractual obligations, with particular emphasis on passenger service.
• Control handling and care of passengers originating, transiting, and terminating on any company flight; including manifest handling-preparation for crew and passengers.
• APIS reports and General Declarations
• Assist company employees and passengers, assuring needs are taken care of; i.e., onward connections, hotel reservations, ground transportation, etc.
• Facilitate handling of lost and damaged property
• Accomplish such other duties as may be assigned by the Vice President of System Control or Manager of System Control.

Skills

Microsoft Office

Customer service

Organizational skills

Attention to detail

Communication skills

Education

High school diploma or GED

Aviation degree and/or Dispatcher license preferred

Job description

Omni Air International LLC in Oklahoma is seeking a capable airline dispatcher to support the Manager of Systems Control. You will oversee day-to-day airline activities, coordinate information flow, monitor on-time performance and disruptions, and help craft recovery plans.

The role requires proficiency with Microsoft Office, strong organization, and the ability to work long shifts, including evenings and weekends.