Airline Lounges Operations Manager

Sodexo; Boston (MA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Food and Beverage Operations Manager at a prestigious airport lounge in Boston. This role involves overseeing the food and beverage program, ensuring high-quality service, and managing a team of culinary professionals. The ideal candidate will bring a strong background in hospitality and culinary management, with a passion for delivering exceptional guest experiences. Join a dynamic environment where your leadership skills will shine, and contribute to creating a comfortable oasis for travelers. This is a fantastic opportunity for career growth in a vibrant setting.

Benefits

Medical, Dental, Vision, and Wellness Programs

401(k) with Matching Contributions

Paid Time Off and Holidays

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• 2-5 years of management experience in foodservice or hospitality.
• Strong background in safety, sanitation, and HACCP compliance.

Responsibilities

• Oversee daily food operations and ensure high-quality service.
• Manage lounge operations, culinary standards, and staff training.

Skills

Culinary Training

Service Monitoring

Communication Skills

Flexibility and Adaptability

Leadership Skills

Education

Associate's Degree

Tools

Food Management Systems

Job description

Role Overview

Sodexo Live!'s Airport Lounge Segment has an exciting opportunity for a Food and Beverage Operations Manager at Boston Logan International Airport (BOS) in Boston, MA. Our airport lounges are known for comfort and elegance, providing an oasis away from the airport hustle. The Food and Beverage Manager will oversee the food and beverage program, including food prep, cooks, bartenders, and food attendants. Responsibilities include managing lounge operations, culinary standards, ordering, inventory, staff training, and financial reporting. The ideal candidate will have experience in culinary training, service monitoring, and ensuring compliance with Sodexo and airline standards. Oversight includes both bar and back of house operations. We seek individuals with strong communication skills, flexibility, and adaptability in a dynamic environment.

This is a great opportunity for a hospitality-minded individual looking to grow their career.

What You'll Do

The successful candidate will:

1. Have previous experience in food, beverage, and culinary roles within hotels, restaurants, or upscale hospitality venues;
2. Oversee daily food operations and ensure high-quality service;
3. Meet financial targets set by the company and client;
4. Use Food Management systems for menu development, ordering, and inventory management;
5. Provide exceptional service quality;
6. Taste products, read menus, estimate food requirements, check production, and maintain records for planning and requisitions;
7. Comply with safety, risk management, and HACCP policies and procedures.

What We Offer

Compensation is fair and based on education, experience, and skills. Sodexo offers a comprehensive benefits package, which may include:

• Medical, Dental, Vision, and Wellness Programs
• 401(k) with Matching Contributions
• Paid Time Off and Holidays
• Career Growth Opportunities and Tuition Reimbursement

Additional information is provided upon hire.

What You Bring

The ideal candidate will have:

1. 2-5 years of management experience in restaurants, hotels, or foodservice organizations;
2. Experience at AGM or GM level, comfortable being the lead manager;
3. Decision-making skills for daily operations;
4. Strong background in safety, sanitation, HACCP, and health department interactions;
5. Leadership skills as a coach, trainer, and people developer;
6. A passion for travel and hospitality industries.

Who We Are

Sodexo aims to create a better everyday for everyone and build a better life. We focus on improving quality of life and contributing to community progress through food services, facilities management, and integrated solutions worldwide. We value diversity and inclusion, ensuring fair treatment and respect for all employees. We are committed to equal employment opportunities regardless of race, color, religion, gender, or other protected characteristics. For application assistance, please complete this form.

Qualifications & Requirements

Minimum Education: Associate's Degree or equivalent experience.

Minimum Management Experience: 2 years.

Functional Experience: At least 1 year in food or culinary services, including restaurants, catering, vending, or institutional food services.