Airline Lounges General Manager

Sodexo Private Limited; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

Sodexo Private Limited is seeking an Airline Lounges General Manager for the Cathay Pacific Airlines Lounge at Harvey Milk International Airport in San Francisco. This role involves overseeing daily operations, managing staff, and ensuring high service standards. The ideal candidate will have significant food and beverage experience, strong leadership skills, and a focus on guest experience. Competitive salary and comprehensive benefits are offered.

Benefits

Health benefits

401(k)

Paid time off

Career growth opportunities

Qualifications

• Minimum 5 years management experience required.
• Experience in food & beverage operations is essential.
• Strong leadership and customer service skills are necessary.

Responsibilities

• Oversee daily food operations and ensure high-quality service.
• Achieve financial targets and manage budgets.
• Develop and maintain client and customer relationships.

Skills

Leadership

Food & Beverage Management

Customer Service

Financial Management

Education

Bachelor’s Degree or equivalent

Job description

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Role Overview

Sodexo Live!'s Airport Lounge Segment is seeking a General Manager for our premium client, Cathay Pacific Airlines Lounge at Harvey Milk International Airport in San Francisco, CA. Our lounges offer a space for elite passengers to relax, enjoy food from the buffet, or order beverages from the full-service bar. We seek a dynamic manager focused on elevating guest experience.

As the General Manager, you will oversee daily operations and service staff including food & beverage managers, supervisors, bartenders, and custodial staff. This hands-on role requires active participation in daily service operations. The ideal candidate will have food & beverage experience, a keen eye for detail, high service standards, and leadership skills. You will also be responsible for financial management and cost controls.

Responsibilities include:

1. Overseeing daily food operations and ensuring high-quality service
2. Achieving financial targets and managing budgets
3. Developing and maintaining client and customer relationships
4. Motivating, coaching, and developing staff
5. Ensuring compliance with Sodexo standards, safety, and food safety programs
6. Managing profit & loss, inventory, and fiscal responsibilities

Benefits include competitive salary based on experience, and a comprehensive package with health benefits, 401(k), paid time off, and career growth opportunities.

Qualifications include a Bachelor’s Degree or equivalent, minimum 5 years management experience, and relevant functional experience.