Airline Catering Account Lead

Dnata; El Segundo (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

dnata Catering is seeking an Account Manager to build and maintain strong relationships with airline clients in a fast-paced environment. You will understand client needs, coordinate with internal teams, and ensure seamless catering service delivery.

Your role includes negotiating contracts and pricing, handling inquiries, and driving revenue growth while maintaining high levels of client satisfaction and loyalty.

Qualifications

• Proven ability to manage multiple airline accounts.
• Strong communication and negotiation with clients and internal teams.
• Detail-oriented with excellent problem solving and follow-up.

Responsibilities

• Build and maintain strong relationships with airline clients.
• Serve as main point of contact for inquiries and issue resolution.
• Negotiate contracts, pricing, and service agreements with clients.
• Coordinate with internal teams to ensure on-time catering orders and accurate billing.
• Monitor accounts, track performance metrics, and drive revenue growth.
• Maintain daily communication with client representatives and operations teams.

Skills

Account management

Customer relations

Negotiation

Communication

Education

Associate degree

Bachelor's degree

Tools

Microsoft Office

Job description

dnata Catering is seeking an Account Manager to build and maintain strong relationships with airline clients in a fast-paced environment. You will understand client needs, coordinate with internal teams, and ensure seamless catering service delivery.

Your role includes negotiating contracts and pricing, handling inquiries, and driving revenue growth while maintaining high levels of client satisfaction and loyalty.