Airline Baggage Operations Supervisor

Menzies Aviation LATAM; Arlington (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Menzies Aviation LATAM is seeking a Baggage Service Agent to support passengers with baggage-related services, manage baggage tracking, and coordinate documentation per airline and airport procedures. The role emphasizes safety, accuracy and customer service in a fast-paced environment.

Responsibilities include loading and unloading luggage, operating baggage systems, and ensuring proper tagging and routing to flights, with adherence to security rules and quality standards.

Qualifications

• HS Diploma or GED required.
• 1 year airline, airport, baggage service, or customer service experience preferred.
• Minimum one year of lead or supervisory experience.
• Strong leadership, communication, and conflict-resolution skills.

Responsibilities

• Load and unload passenger baggage, cargo, and mail from aircraft safely and efficiently.
• Sort and transport luggage to designated areas within the airport.
• Operate baggage handling equipment, carts, belt loaders, and tugs safely.
• Ensure baggage is scanned, tagged, and routed to correct flights.
• Follow airline, airport, and TSA security procedures at all times.

Skills

Leadership

Communication

Airport Operations

English Proficiency

MS Office

Education

HS Diploma or GED

Tools

Airline baggage systems

Microsoft Office

Job description

Menzies Aviation LATAM is seeking a Baggage Service Agent to support passengers with baggage-related services, manage baggage tracking, and coordinate documentation per airline and airport procedures. The role emphasizes safety, accuracy and customer service in a fast-paced environment.

Responsibilities include loading and unloading luggage, operating baggage systems, and ensuring proper tagging and routing to flights, with adherence to security rules and quality standards.