Aircraft Support Manager

Gulfstream; Westfield (MA); On-site; USD 109,000 - 127,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Retirement savings plan

Tuition assistance

Job summary

Gulfstream Westfield is seeking an Aircraft Support Manager to direct and coordinate hangar support activities across Avionics, Paint, Interiors, and Maintenance. This role focuses on delivering aircraft on schedule with safety and quality at the forefront.

The ideal candidate will bring a Bachelor’s degree in aviation maintenance or related field and at least 6 years of aviation experience, including 3 years in the specified support functions.

Qualifications

• Bachelor's degree in aviation maintenance or related field; 6 years of aviation experience; 3 years in Avionics, Paint, Interior, or Maintenance; A&P license and 4 years of related aircraft experience may offset the degree.

Responsibilities

• Direct and coordinate hangar support to ensure timely, cost-effective delivery schedules and high safety/quality standards.
• Lead Avionics, Paint, Interiors, and Maintenance support activities and ensure staffing and milestone schedules meet program needs.
• Develop procedures, implement corrective actions, reduce waste, and maintain effective cross-department relationships.

Education

Bachelor's Degree in aviation maintenance or related field

Job description

Aircraft Support Manager in GAC Westfield

Unique Skills

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world's finest aviation experience starts with our people, and when our people thrive, so does our mission.

This position will be supporting the Avionics Install department.

Compensation

The compensation range for this role is $109,230 - $127,435 annually.

Final compensation for this role will be determined by several factors including but not limited to: minimum and preferred qualifications, knowledge, skills, abilities, education, experience, and location.

Benefits

Gulfstream employees benefit from a total rewards package that includes competitive compensation, comprehensive benefits plans, wellness programs, paid leave, and tuition assistance. Our U.S. benefits package includes:

• Medical, prescription, dental, and vision coverage
• Life and disability insurance
• Retirement savings plan
• Employee assistance plan
• Voluntary programs such as adoption assistance, prepaid legal assistance, home and auto insurance, and accident insurance.

Education and Experience Requirements

Bachelor's Degree in aviation maintenance or related field or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 6 years of aviation experience, including three (3) years in one or more of the support functions (Avionics, Paint, Interior, or Maintenance) on large or mid-size cabin aircraft. An A&P license and four (4) years of related aircraft experience in addition to the six (6) years experience may offset the Bachelor's degree.

Position Purpose: Direct and coordinate all aspects of a hangar support function to ensure timely and cost-effective fulfillment of delivery schedules and optimum safety and quality standards. Support areas include: Avionics, Paint, Interiors, or Maintenance.

Job Description

Principal Duties and Responsibilities:

Essential Functions:

1. Manage support area efforts to develop and maintain milestone schedules of multiple projects through utilization of available resources and proper staffing.
2. Develop new methods and procedures and implement corrective action plans to ensure delivery of aircraft on schedule; reduce man-hours and material costs; identify and eliminate waste.
3. Maintain effective relationships and integrative activities with other departments on all pertinent Service Center matters; ensure two-way information exchange between internal and external customers with respect to problems, schedule deviations, and quality variances.
4. Ensure root causes of problems are defined and permanent corrective action is implemented.
5. Ensure that department personnel are informed and trained on product line systems and procedures, roles, and responsibilities.
6. Prepare reports, forecasts, charts, and historical data as required for all aspects of all product lines.
7. Develop and monitor area training requirements.
8. Review, adjust, and approve all product line proposals and WCRs.
9. Plan and control department budget performance. Demonstrate creativity, foresight, and mature business ethics in solving financial problems. Make decisions that have an impact on business needs and budget targets.
10. Coordinate with the material department to ensure timely delivery of parts and materials.
11. Provide information to internal and external customers as needed, including quoting, renderings, manpower allocation, and billing disputes.

Additional Functions:

1. Promote safety and good housekeeping standards and monitor repair station compliance.
2. Perform administrative and personnel functions as required.

Perform other duties as assigned.

Other Requirements

1. Must be able to read blueprints, design drawings, and have basic understanding of Service Center equipment.
2. Thorough knowledge of QC policies, procedures, and all related technical data.
3. Must be able to read, write, speak, and understand the English language.

This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 234922

Category: Service Center

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 08/28/2026