Aircraft Refueler

Jet Access; Dallas (TX); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Generous benefits

Paid vacation

Training programs

Retirement plan matching

Job summary

Jet Access is seeking a Line Service Technician / Aircraft Refueler in Dallas, Texas. This role involves ensuring safe ground operations while providing exceptional service to pilots and aircraft owners. Candidates should have at least a High School Diploma, a valid driver's license, and be able to lift up to 50 lbs. Key responsibilities include marshalling aircraft, conducting fueling operations, and assisting with client needs. The position offers competitive wages and various benefits including paid vacation and holidays.

Qualifications

• Valid state driver's license with a clean driving record.
• Ability to regularly lift or move up to 50 lbs.
• Must pass background check and drug test.

Responsibilities

• Ensure safe ground operations while delivering exceptional client service.
• Provide concierge-level service to pilots, passengers, and aircraft owners.
• Maintain clean and organized ramp and hangar areas.

Skills

Excellent interpersonal skills

Verbal communication

Written communication

Mechanical aptitude

Team-oriented mindset

Education

High School Diploma or GED

Job description

Job Title: Line Service Technician / Aircraft Refueler

Location: Varies

Reports to: FBO Assistant Manager

Overview

At Jet Access, we elevate the quality of life by providing premier private air travel, charter, aircraft management, sales, maintenance, flight training, airport operation and management. As a family‑owned, professionally operated, and EOS‑managed company, we are committed to growth and operational excellence with an employee‑centric, values‑driven approach.

Built Different

Our core values guide every decision: Safety First, Do the Right Thing for the Long Term, Take Care of Each Other, Relationships Matter, and Maintain Positivity. We offer a safe, positive, fast‑paced, growth‑oriented environment.

• Culture focused on well‑being and happiness of our team members and their families.
• Work with a diverse and talented group of aviation professionals.
• Your voice is heard.
• You matter.

The Jet Access Experience

Our energy is different. We act with purpose, intensity, and decisiveness. Expectations include excellence, ownership, and a drive to do things right—even when it’s harder. We push each other while genuinely caring about each other’s success.

Your Impact

The Line Service Technician ensures safe ground operations and delivers exceptional client service at our FBO location.

Your Competitive Edge

• Starting hourly rate varies based on location and experience.
• Overtime pay for hours over 40 per week.

Benefits include generous benefits, competitive wages and retirement plan matching, paid vacation and holidays, excellent training programs, and discounted flight training.

What the Days Look Like

• Variable schedule during airport hours.
• On‑call, evening, weekend, and holiday hours required.
• Flexibility required for flight operations and customer needs.

Responsibilities

As a Line Service Technician at Jet Access, you ensure safe ground operations while delivering exceptional client service. The role encompasses:

Aircraft Ground Operations

• Marshal and park aircraft safely on the ramp using proper hand signals and procedures.
• Conduct aircraft towing operations on the ramp and in/out of hangars with precision and care.
• Perform aircraft fueling operations following all safety protocols and quality standards.
• Execute quality control procedures for fuel farms to ensure fuel integrity.Direct and coordinate ramp movement for all arriving and departing aircraft.

Client Service Excellence

• Provide concierge‑level service to pilots, passengers, and aircraft owners.
• Operate point‑of‑sale systems with accurate client billing and documentation.
• Transport flight crews and passengers using follow‑me vehicles and ground transportation.
• Anticipate client needs and deliver personalized service experiences.
• Upsell services and amenities to enhance client satisfaction and increase revenue.

Safety and Operations Support

• Maintain a “Safety First” mentality, practicing all safety policies and procedures.
• Sort, route, load and unload packages and cargo from aircraft.
• Operate tugs, trucks, and specialized ground support equipment safely and efficiently.
• Maintain clean and organized ramp and hangar areas.
• Complete special projects and initiatives as needed, contributing to growth and success.

What Will Make You Successful

Required Skills & Experience

• High School Diploma or General Education Degree (GED) equivalent.
• Valid state driver's license with a clean driving record.
• Ability to regularly lift or move up to 50 lbs.
• Ability to stand for up to 8 hours while bending, kneeling, stooping, and reaching.
• Excellent interpersonal, verbal, and written communication skills.
• Proficient computer skills and ability to read and respond to email communications.
• Must pass background check and drug test.
• Commitment to Jet Access’s core values of safety, excellence, and positive culture.

Additional Qualities That Will Make You Successful

• Prior experience in general aviation and line service operations.
• Previous client service experience, especially in premium service environments.
• Mechanical aptitude and interest in aviation equipment and procedures.
• Ability to work independently while maintaining attention to detail.
• Professional appearance and demeanor when interacting with high‑net‑worth clients.
• Team‑oriented mindset with willingness to support colleagues.
• Adaptability to changing priorities and weather conditions.
• Strong work ethic with commitment to excellence in all tasks.
• Interest in aviation and eagerness to learn about aircraft operations.

Equal Employment Opportunity

Jet Access Group and affiliated companies are an Equal Opportunity Employer committed to diversity and inclusion. Employment decisions are based solely on qualifications and merit without discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.