Aircraft Guard/Baggage Handler

Swissport International AG; Nevada (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

Swissport International AG seeks dedicated individuals for the Aircraft Guard/Baggage Handler role. This position involves assuring customer service quality while performing safety checks and monitoring baggage handling. Candidates should possess a High School diploma, excellent communication skills, and a commitment to customer satisfaction.

Qualifications

• High School diploma or GED equivalent required.
• Passionate about customer service with relevant work experience.
• Must lift a minimum of 50lbs.

Responsibilities

• Assure quality services provided to customers and follow company culture.
• Report suspicious activities to appropriate authorities.
• Load and unload checked baggage.

Skills

Customer Service

Communication Skills

Attention to Detail

Education

High School diploma or GED equivalent

Job description

Overview

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

The pay for this role will be $16.50/hr.

Job summary

Assures quality services are provided to all customers. Assures company culture is followed & provides a safe and friendly work environment

Your activities

• Reports to the Manager of Passenger Services
• Ensures no unauthorized persons have the ability to enter or place prohibted items or dangerous goods onboard the aircraft
• Ensures dangerous items are not placed near the A/C that would possible post harm to the aircraft, Ground Staff, Crew or PAX.
• The Aircraft Guard/Baggage Handler must also ensure no times are removed from the A/C or placed on the A/C that are not authorized to be removed/placed on the A/C
• Collect items left onboard and catalog if required by the airline
• Screen individuals with approved handheld metal det4ector or pat down all persons entering the A/C (per airline standard) Patdowns are to be done by same sex only.\Check I.D"s of all persons entering the A/C to ensure proper airport/airline I.D's are displayed. A visitor must be accompanied by an escort with proper airport/airline I.D
• Report all suspicious activities to appropriat4e Airport Agency, Airline & Swissport Management.
• Guards may be required to stand for long periods of Time.
• Guards may be exposed to extreme warm or cold temperatures as work may be indoors or out of doors as assigned.
• Guards may be required to complete reports as required by the airline
• Guards may be assigned to monitor and catalog bags that are loaded on the A/C as required by airline
• Safety style shoes and uniforms are required to be worn at all times while on duty.
• Guards are to never leave their post until relieved or authorized by a supervisor
• Guards must be available to be scheduled any shift and any day
• Other duties as assigned.
• Load and unload checked baggage at ticketing/check-in counters to appropriate conveyor belts
• Bend, stand, kneel throughout the duration of assigned shift
• Assist ticketing agents with verifying correct luggage destination tags.

Your profile

• High School diploma or GED equivalent
• Passionate about customer service and must have relevant work experience
• Excellent communication skills (written and verbal) in country specific language
• Additional languages desirable
• Commitment to continuous improvement
• Self motivated and able to work independently
• Attentive to detail and numerate
• Ability to follow processes and procedures and apply flexible approach when required
• Willingness to work in inclement weather
• Must be able to lift a minimum of 50lbs

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website atwww.careers.swissport.comto learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!