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An established industry player is seeking dedicated Customer Service Representatives to join their team and support the Department of Education. This role offers the opportunity to work remotely while providing essential assistance regarding Federal Student Aid. With comprehensive paid training, you will be equipped to handle customer inquiries with professionalism and care. If you're passionate about making a difference in people's lives and looking for a supportive work environment, this position could be a perfect fit for you. Join a company that values your contributions and offers a clear career path for growth and development.
Date
Thursday, January 2, 2025
City
Remote
Country
United States
Working time
Full-time
Maximus is currently seeking Customer Service Representatives to support the Department of Education. The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism.
This is a remote position, but you must live within 1 hour of Jacksonville, FL and be willing to work onsite for up to one week.
Training Schedule: Must be able to attend 4 weeks of Training (remotely - from home), Monday - Friday, 9am-5:30pm ET. No time off is permitted during training.
Pay and Benefits:
This will be for a limited service position (Approximately 6 Months)
Hours of Operation:
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency: For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.