Aircraft Ground Support & Customer Service Specialist

Million Air Tallahassee; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Million Air Tallahassee seeks a line service professional to provide efficient service for both internal and external customers, leveraging extensive knowledge of procedures and ground handling of aircraft. The role requires effective communication with customers, pilots, and team members in the customer service department.

The position is based in Austin, Texas, with shift work including evenings and weekends.

Qualifications

• Customer service experience in the service industry preferred.
• Prior aircraft ground handling experience a plus
• High School Diploma
• Entry level position
• Ability to work evenings, weekends, and holidays.
• Acceptable driving record
• Zero tolerance drug free employer includes pre-employment and random screening.

Responsibilities

• Aircraft movement, placement, fueling, and storage
• Fuel movement- quality control, disposal, and paperwork
• Daily check and upkeep of crew cars and vehicles
• Facility maintenance and upkeep
• Customer service, promotion of services
• Monthly crew meetings
• Annual re-current training

Skills

Customer service

Communication

Clean driving record

Computer skills

Basic math

Drug test

21+ age

Education

High School Diploma

Job description

Million Air Tallahassee seeks a line service professional to provide efficient service for both internal and external customers, leveraging extensive knowledge of procedures and ground handling of aircraft. The role requires effective communication with customers, pilots, and team members in the customer service department.

The position is based in Austin, Texas, with shift work including evenings and weekends.