Aircraft Diagnostics & Health System Specialist

Gulfstream Aerospace; Savannah (GA); On-site; USD 95,000 - 125,000; Full time

Job summary

Gulfstream Aerospace Savannah seeks an Aircraft Diagnostics & Health System Specialistin GAC Savannah to serve as technical and operational expert for diagnostic systems such as AHTMS, CMP Diagnostics, and FORMS. You will support deployments, monitor usage, and help improve user experience.

Candidates should have a Bachelor's in Aviation maintenance or related field and 10 years of related aerospace maintenance or IT experience.

Qualifications

• Bachelor's Degree in Aviation maintenance, Engineering technology, or related field; 10 years of related aircraft maintenance and/or IT experience.
• Experience serving as a technical and operational expert for aircraft diagnostic systems (e.g., AHTMS, CMP Diagnostics).
• Ability to learn new software applications and handle cloud-based integrations.

Responsibilities

• Provide technical support for deployments of Aircraft Diagnostics & Health systems.
• Monitor system usage and report metrics to management.
• Analyze program data to identify improvements and cross-program opportunities.
• Act as liaison for internal and external users and manage issue tracking.
• Develop strategies for sustainment and growth of assigned programs.
• Coordinate and deliver technical training to Gulfstream and customers.

Skills

Communication

Project management

Aviation maintenance knowledge

Aircraft troubleshooting

Jira

Power BI

Microsoft 365

Cloud-based applications

Education

Bachelor's Degree in Aviation maintenance or Engineering technology

Tools

Jira

Power BI

Teamcenter

Microsoft 365

Job description

Aircraft Diagnostics & Health System Specialistin GAC Savannah

Unique Skills:

Gulfstream Diagnostics Direct is formerly known as MyCMP Diagnostics.

The ideal candidate possesses excellent verbal and written communication skills, including strong people skills with the ability to gain the cooperation of business stakeholders, software development teams, service providers, and support organizations to ensure the Diagnostics Direct application delivers measurable business value.

This role requires a strong blend of project management capability, aviation maintenance knowledge, and aircraft troubleshooting or fault isolation experience. Experience with Atlassian Jira, Microsoft Power BI, and Microsoft 365 is strongly preferred. General knowledge of Siemens Teamcenter is a plus.

The candidate must be willing and able to quickly learn new software applications and specialized technical requirements supporting cloud-based applications, databases, and system integrations.

Education and Experience Requirements

Bachelor's Degree Aviation maintenance, Engineering technology, related curriculum required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 10 years related aircraft maintenance and or IT experience in support of aircraft maintenance systems.

Position Purpose: Under minimal direction, serve as technical and operational expert for various aircraft diagnostic and health related systems (ex: AHTMS, AHTMS Data Trending, FORMS, CMP Diagnostics). Provide assistance to users both internal and external to Gulfstream. Monitor system usage and provide input on how to improve program(s) benefits. Assist management in identifying system development opportunities that improve capabilities and/or user experience.

Job Description

Principle Duties and Responsibilities: Essential Functions:

1. Provide general technical support for initial and subsequent deployments of Aircraft Diagnostics & Health related systems or capabilities.
2. Monitor and report systems usage data to management.
3. Perform detailed analyses of program(s) metrics to identify opportunities for improvements and/or cross-program integration.
4. Act as a functional expert and technical liaison for all internal and external users.
5. Develop and manage detailed and effective issues tracking for assigned programs and participate in developing and implementing resolutions.
6. Create technical strategies for the sustainment and growth of assigned programs.
7. Track program schedules and performance targets.
8. Facilitate technical training to Gulfstream departments, FlightSafety, and customers on system(s) operation.
9. Promote the technical and business value of assigned programs to internal and external users.

Additional Functions:

1. Serve as technical and operational expert at Program Management Reviews and similar meetings for assigned programs.

Perform other duties as assigned.

Other Requirements

1. Airframe and Powerplant license desired.
2. Must be able to read and interpret engineering drawings.
3. A good understanding of PC and web-based computer applications including the use of standard computer word processing programs (i.e. Microsoft word). Must have experience in learning new software applications and specialized computer requirements necessary to support Product Support activities.

This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 236178

Category: Program Office

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 10/16/2026

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft