Aircraft Support Manager

Gulfstream Aerospace; Westfield (MA); On-site; USD 97,000 - 127,000; Full time

Benefits offered by this job

Medical, prescription, dental and vis

Life and disability insurance

Retirement savings plan

Employee assistance plan

Adoption assistance

Prepaid legal assistance

Home and auto insurance

Accident insurance

Job summary

Gulfstream Aerospace Corporation in Westfield, MA is seeking an Aircraft Support Manager to direct hangar support functions in the Avionics Install department, ensuring timely, cost-effective delivery and adherence to safety and quality standards. The role requires a Bachelor’s Degree in aviation maintenance or related field with at least 6 years aviation experience, including 3 years in support functions.

A&P license with additional relevant experience may offset the degree.

Qualifications

• Bachelor's Degree in aviation maintenance or related field; 6 years aviation experience including 3 years in Avionics, Paint, Interior or Maintenance
• A&P license and 4 years related aircraft experience may offset the Bachelor’s degree
• Ability to read blueprints and design drawings; basic understanding of Service Center equipment
• Fluent English communication is required

Responsibilities

• Manage support area efforts to develop and maintain milestone schedules of multiple projects
• Develop methods and procedures and implement corrective action plans to ensure on-schedule delivery
• Maintain relations with other departments and customers for information exchange on problems and schedule deviations
• Ensure root causes are defined and permanent corrective actions implemented
• Train department personnel on product line systems and procedures
• Prepare reports, forecasts, charts and historical data for all product lines
• Develop and monitor area training requirements
• Plan and control department budget performance
• Coordinate with material department for timely delivery of parts and materials
• Provide information to internal and external customers including quoting, manpower allocation, and billing disputes
• Promote safety and good housekeeping standards
• Perform administrative and personnel functions as required

Skills

Read blueprints

Design drawings

QC policies

English language

Education

Bachelor's Degree in aviation maintenance or related field

Job description

Aircraft Support Manager in GAC Westfield

Unique Skills:

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world’s finest aviation experience starts with our people and when our people thrive, so does our mission.

This position will be supporting the Avionics Install department.

The compensation range for this role is $97,094 - $127,435 annually.

Final compensation for this role will be determined by several factors including but not limited to: minimum and preferred qualifications, knowledge, skills, abilities, education, experience, and location.

Gulfstream employees benefit from a total rewards package that includes competitive compensation, comprehensive benefits plans, wellness programs, paid leave and tuition assistance. Our U.S. benefits package includes:

• Medical, prescription, dental and vision coverage
• Life and disability insurance
• Retirement savings plan
• Employee assistance plan
• Voluntary programs such as adoption assistance, prepaid legal assistance, home and auto insurance, and accident insurance.

Education and Experience Requirements

Bachelor's Degree in aviation maintenance or related field or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 6 years aviation experience to include three (3) years of experience in one or more of the support functions (Avionics, Paint, Interior or Maintenance) on large or mid-size cabin aircraft. Other An A&P license and four (4) years of related aircraft experience in addition to the six (6) years experience may offset the Bachelor’s degree.

Position Purpose:

Direct and coordinate all aspects of a hangar support function to ensure timely and cost effective fulfillment of delivery schedules and optimum safety and quality standards. Support areas include: Avionics, Paint, Interiors or Maintenance

Job Description

Principle Duties and Responsibilities:

Essential Functions:

1. Manage support area efforts to develop and maintain milestone schedules of multiple projects through utilization of available resources and proper staffing .
2. Develop new methods and procedures and implement corrective action plans to ensure delivery of aircraft on schedule; reduce man-hours and material costs; identify and eliminate waste .
3. Maintain effective relationships and integrative activities with other departments on all pertinent Service Center matters; ensure two-way information exchange, between internal and external customers, with respect to problems, schedule deviations, and quality variances .
4. Ensure root causes of problems are defined and permanent corrective action is implemented .
5. Ensure that department personnel are informed and trained on product line systems and procedures, roles, and responsibilities .
6. Prepare reports, forecasts, charts and historical data as required. for all aspects of all product lines .
7. Develop and monitor area training requirements .
8. Review, adjust, and approve all product line proposals, and WCR’s .
9. Plan and control department budget performance Demonstrate creativity, foresight, and mature business ethics in solving financial problems Make decisions that have an impact on business needs and budget targets .
10. Coordinate with material department to ensure timely delivery of parts and materials .
11. Provide information to internal and external customers, as needed, to include quoting, renderings, manpower allocation, and billing disputes .

Additional Functions:

1. Promote safety and good housekeeping standards and monitor repair station compliance .
2. Perform administrative and personnel functions as required. .

Perform other duties as assigned.

Other Requirements:

1. Must be able to read blueprints, design drawings, and have basic understanding of Service Center equipment.
2. Thorough knowledge of QC policies, procedures and all related technical data.
3. Must be able to read, write, speak, and understand the English language.

This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 237927

Category: Service Center

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 11/20/2026

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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