Air Traffic Control Specialist — Operations & Strategy

Federal Aviation Administration; Memphis (TN); On-site; USD 154,000 - 208,000; Full time

Job summary

Federal Aviation Administration in Memphis, TN seeks an Air Traffic Control Specialist (Staff Support Specialist, MSS-I) to provide tactical, strategic and administrative support at an En Route facility. The role requires a deep knowledge of ATC and the ability to apply this knowledge to analyses, evaluations and development of new methods, studies and procedures.

The incumbent must communicate clearly to diverse audiences; some travel is required. Hardware/software experience is desirable.

Qualifications

• Clear and effective communication with diverse audiences.
• Ability to analyze and develop methods, studies, and procedures in ATC.
• Willingness to travel as required by the facility.

Responsibilities

• Provide tactical, strategic and administrative support across multiple program areas.
• Assist in training, quality control, quality assurance, traffic management, airspace and procedures, and safety programs.
• Communicate across facilities and lines of business to support facility goals.
• Develop methods to improve customer service and the quality of support provided.
• Collaborate with other Staff Support Specialists; may perform duties outside of the facility as needed.

Skills

ATC knowledge

Communication skills

Travel willingness

Tools

Hardware experience

Software experience

Job description

Federal Aviation Administration in Memphis, TN seeks an Air Traffic Control Specialist (Staff Support Specialist, MSS-I) to provide tactical, strategic and administrative support at an En Route facility. The role requires a deep knowledge of ATC and the ability to apply this knowledge to analyses, evaluations and development of new methods, studies and procedures.

The incumbent must communicate clearly to diverse audiences; some travel is required. Hardware/software experience is desirable.