Air Traffic Control Specialist (Staff Support Specialist)

Federal Aviation Administration; Memphis (TN); Vor Ort; USD 154.000 - 208.000; Vollzeit

Zusammenfassung

Federal Aviation Administration in Memphis, TN seeks an Air Traffic Control Specialist (Staff Support Specialist, MSS-I) to provide tactical, strategic and administrative support at an En Route facility. The role requires a deep knowledge of ATC and the ability to apply this knowledge to analyses, evaluations and development of new methods, studies and procedures.

The incumbent must communicate clearly to diverse audiences; some travel is required. Hardware/software experience is desirable.

Qualifikationen

• Clear and effective communication with diverse audiences.
• Ability to analyze and develop methods, studies, and procedures in ATC.
• Willingness to travel as required by the facility.

Aufgaben

• Provide tactical, strategic and administrative support across multiple program areas.
• Assist in training, quality control, quality assurance, traffic management, airspace and procedures, and safety programs.
• Communicate across facilities and lines of business to support facility goals.
• Develop methods to improve customer service and the quality of support provided.
• Collaborate with other Staff Support Specialists; may perform duties outside of the facility as needed.

Kenntnisse

ATC knowledge

Communication skills

Travel willingness

Tools

Hardware experience

Software experience

Jobbeschreibung

Air Traffic Control Specialist (Staff Support Specialist)

• Department: Department of Transportation

Serves as a Staff Support Specialist (MSS- I) at an En Route facility.

Key Responsibilities

Responsible for tactical, strategic. and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures. plans and programs, operational automation, military operations. special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level.

The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis. evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives.

Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required. For the assigned Facility/Duty Location: 1. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty. 2. Communicates intra / inter facility as well as among various lines of business and industry. 3.

Makes recommendations for new projects/studies. taking into account available resources and the accomplishment of facility goals and objectives. 4. Applies expertise toward the completion of projects/studies and facility reports. 5. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. 6. Conducts investigations. evaluations, and briefs facility personnel. 7. Develops methods to improve customer service and the quality of support provided. 8.

Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location. 9. May perform duties outside of the facility commensurate with grade and experience. Depending upon facility structure, reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties.

The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas.

Which agency is hiring for this position?

This position is with Federal Aviation Administration, Department of Transportation.

What is the salary for this position?

The posted pay range is $153950 - $207832/yr.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-11-13.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.