Air Medical Communications Specialist

Geisinger; Danville (PA); On-site; USD 25,000 - 39,000; Full time

Job summary

Geisinger Medical Center seeks a Communications Specialist to operate dispatch, satellite tracking, weather reporting, and aviation communication systems. You will coordinate with agencies and adhere to Life Flight manuals and regulatory procedures.

The role involves triaging requests, selecting assets, relaying navigational data, and monitoring operations to ensure safe transports. On-site position based in Danville, PA with day shifts.

Qualifications

• Certification as EMT or EMS Dispatcher and Flight Communicator within 1 year of hire.
• High School Diploma or GED.
• Valid Driver's License.
• Skills: Communication, Computer Literacy, Radio Communications.

Responsibilities

• Receives all incoming requests for assistance from requesting entities.
• Coordinates the closest, safest, and most appropriate asset for transport, while following all appropriate guidelines and protocols.
• Calculates and relays navigational information to assets.
• Monitors, records, and tracks all assets and crews during day-to-day ground and air operations.
• Utilizes flight-following systems, communication equipment, weather reporting systems, and all equipment necessary to complete program operations.
• Responsible for monitoring all base-site locations, helipads, and hangars.
• Notifies all necessary entities of asset ETA/ETD and arranges required services at destinations.
• Connects medical command and hospital staff to necessary personnel as needed.
• Coordinates notifications for incoming air and ground assets across locations.
• Keeps Leadership Team updated on transport issues and upholds policies and safety standards.
• Maintains adequate supplies and a clean work environment.
• Assists in orientation and training of new department personnel.

Skills

Communication

Computer Literacy

Radio Communications

Education

High School Diploma or GED

Job description

Location: Geisinger Medical Center (GMC) Shift: Days (United States of America) Scheduled Weekly Hours: 36 Worker Type: Regular Exemption Status: No

Job Summary:

Operates specialized communications, satellite tracking, weather reporting, and computer-assisted dispatching equipment. Provides coordination with, referring entities and agencies, while adhering to regulations and recommended operating procedures of the Federal Aviation Administration and the Federal Communications Commission. Adhere to the Life Flight General Operations Manual and the Life Flight Communications Center Operations Manual.

Job Duties:

• Receives all incoming requests for assistance from requesting entities.
• Coordinates the closest, safest, and most appropriate asset for transport, while following all appropriate guidelines and protocols.
• Calculates and relays navigational information to assets.
• Monitors, records, and tracks all assets and crews during day-to-day ground and air operations.
• Will utilize flight-following systems, communication equipment, weather reporting systems, and all equipment necessary to complete program operations.
• Responsible for monitoring all base-site locations, helipads, and hangars.
• Obtains all necessary patient demographics, as well as medical information and report, for every transport and will then disseminate that information, as needed, to the appropriate individuals throughout the entire process.
• Adequately notifies all necessary entities of an asset’s estimated time in route, or estimated time of arrival, for all missions and transports and will arrange for all required services at these destinations.
• Handles all incoming medical command requests, trauma notifications and alerts, and patient reports called in by staff members and, when necessary, connect them to Medical Command and any other hospital physician required.
• Coordinates all notifications for incoming air and ground assets, to the appropriate staff members at all locations.
• In an incident, coordinate with appropriate personnel about the incident and all actions taken throughout the process, up to and including its completion.
• Keeps the Leadership Team updated on any program and transport issues while upholding all policies, procedures, and safety standards.
• Maintains adequate supplies and a clean and orderly work environment.
• Assists in orientation and training of new department personnel as assigned.
• Work is typically performed in an office environment.
• Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.
• The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
• Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details:

The following certifications are required:

• Certified Emergency Medical Technician OR Certified Emergency Medical Dispatcher Certified Flight Communicator within 1 year of hire

Education: High School Diploma or Equivalent (GED)- (Required)

Experience: Certification(s) and License(s): Certified Emergency Medical Dispatcher - Default Issuing Body, Certified Emergency Medical Technician - State of Pennsylvania, Certified Fight Communicator within 1 Year - International Association of Medical Transport Communication Specialist, Valid Driver's License - Default Issuing Body

Skills: Communication, Computer Literacy, Radio Communications

OUR PURPOSE & VALUES:

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Geisinger is committed to making better health easier for the more than 1 million people it serves. Founded more than 100 years ago by Abigail Geisinger, the system now includes nine hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,600 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and benefits for domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

* Does not qualify for J-1 waiver.

We are an affirmative Action, Equal Opportunity Employer.

Women and Minorities are Encouraged to Apply.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.