Air Logistics Revenue Care Specialist

Kuehne Nagel; East Point (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Kuehne+Nagel is hiring for an Air Logistics Revenue Care Specialist who will perform RCC tasks, ensure data quality, and support automation initiatives. The role focuses on delivering accurate invoicing, monitoring GP expectations, and solving problems with first-time-right mindset.

Applicants must be authorized to work in the United States without visa sponsorship. The position involves coordinating with OCC, CCL, and GS RCC teams, and contributes to process improvements across air logistics

Qualifications

• 2- or 4-year degree in accounting/finance/logistics or related field.
• Experience with accounting systems preferred.
• Knowledge of incoterms and import procedures preferred.

Responsibilities

• Oversee RCC tasks via BPA to ensure data quality and timeliness.
• Handle daily FSL activities including month-end closing.
• Lead resolution of CASS challenges and drive process improvements.
• Drive automation improvements such as semi-invoice automation and FSL auto file closing.
• Maintain close communication with GS RCC, CCL and OCC.
• Collaborate with Sales and Customer Care on credit limit adjustments.

Skills

Incoterms knowledge

Import procedures knowledge

Education

2- or 4-year degree in accounting/finance/logistics or related field

Tools

MS Office

Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

The Air Logistics Revenue Care Specialist is responsible to perform the RCC tasks such as produce invoice, confirm expected GP, FSL, Supplier Invoice Acknowledgement, focusing on data quality accuracy, timeliness and critical thinking. The RCC Specialist must have a process and system-driven mindset ensuring that all working instructions are followed. It is required to have high skill of problem solving and doing things ‘first time right’, using automated tools whenever available. The RCC Specialist also needs to identify process deviations and improvement areas to work with the RCC Management team.

How you create impact

• Manage/Oversee related RCC tasks through Business Process Automation (BPA)
• Handle daily FSL activities - including month end closing
• Lead CASS challenge resolution and work on improvement processes
• Drive for automation improvements such as Semi-invoice automation, Quote Utilization and FSL auto file closing
• Ensure efficient and close communication with GS RCC, CCL and OCC
• Work with Sales and Customer Care teams on credit limit adjustments
• Understand and review the file before opening a TAG or an AD-HOC
• Coordinate with OCC for cost topics around haulers, carriers and third parties
• Coordinate with CCL for revenue topics related to charges towards the customer

What we would like you to bring

• 2 or 4 year college degree (preferably in accounting / finance, logistics or other business related major) or equivalent combination of education and experience
• Experience / knowledge working with accounting system preferred but not required
• Working knowledge of incoterms and import procedures preferred but not required
• Proficient in MS Office applications (Word, Excel, Outlook)

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

What's in it for you

Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.