Air Logistics Operational Semicon Care Expert

Kuehne Nagel; Torrance (CA); On-site; USD 78,000 - 84,000; Full time

Job summary

Kuehne+Nagel in Torrance, CA is seeking an Air Logistics Operational Semicon Care Expert to lead complex air freight movements from origin to final delivery. You will work with semiconductor, electronics, and tech customers, coordinating carriers, warehouses, and customs teams to ensure seamless execution.

The role demands strong risk management, operational excellence, and cross-functional collaboration with Sales, Pricing, and Customer Care teams to support sophisticated projects and maintain

Qualifications

• Several years of hands-on experience within Air Logistics, Air Freight, Freight Forwarding, or International Transportation.
• Strong experience managing international Import / Export air freight operations.
• Demonstrated experience handling complex, high-value, sensitive, time‑critical, oversized, or project‑related shipments.
• Experience supporting semiconductor, electronics, technology, advanced manufacturing, or similarly demanding customers is strongly preferred.

Responsibilities

• Manage complex air import and export shipments from origin through final delivery.
• Serve as a subject matter expert for specialized, high-value, and mission-critical air freight movements.
• Coordinate shipments involving oversized, high-value, temperature-sensitive, fragile, or operationally complex cargo.
• Develop customized transportation solutions utilizing air freight, trucking, and specialized ground transportation services.
• Coordinate closely with airlines, trucking providers, warehouses, ground handlers, customs teams, overseas offices, and logistics partners.
• Maintain proactive shipment visibility and provide timely communication to customers and internal stakeholders.
• Identify operational risks and implement contingency plans to minimize disruptions and maintain service commitments.
• Troubleshoot shipment exceptions, delays, capacity challenges, routing issues, and operational escalations.
• Ensure compliance with customer SOPs, regulatory requirements, industry standards, and internal operating procedures.
• Partner with Customer Care, Operations, Sales, Pricing, and Key Account teams to support complex customer requirements and strategic initiatives.
• Provide operational guidance and expertise during implementation of new customer business and specialized logistics programs.
• Contribute market intelligence, carrier knowledge, routing strategies, and operational expertise to develop innovative customer solutions.
• Drive continuous improvement initiatives focused on service quality, operational efficiency, and customer satisfaction.
• Coach, mentor, and share industry expertise with Air Logistics Specialists to build internal knowledge and operational capabilities.

Skills

Air Logistics

Air Freight

Freight Forwarding

International Transportation

Import/Export operations

Risk management

Customer-facing

Team collaboration

Problem-solving

Job description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

As an Air Logistics Operational Semicon Care Expert, you will serve as a subject matter expert responsible for managing complex, high-value, and mission-critical air freight shipments from origin through final delivery. You will support customers operating in highly specialized industries including semiconductors, electronics, advanced manufacturing, technology, and other project-driven sectors where precision, visibility, and operational excellence are essential.

This role requires strong expertise in international air freight operations, specialized cargo handling, risk management, and multimodal transportation solutions. The successful candidate will work closely with customers, carriers, operations teams, and global stakeholders to ensure seamless execution of complex logistics requirements.

How you create impact

• Manage complex air import and export shipments from origin through final delivery.

• Serve as a subject matter expert for specialized, high-value, and mission-critical air freight movements.

• Support customers within semiconductor, electronics, advanced manufacturing, technology, and other specialized industries.

• Coordinate shipments involving oversized, high-value, temperature-sensitive, fragile, or operationally complex cargo.

• Manage specialized shipment requirements including temperature control, shock indicators, tilt indicators, monitoring devices, enhanced security protocols, and special handling procedures.

• Develop customized transportation solutions utilizing air freight, trucking, and specialized ground transportation services.

• Coordinate closely with airlines, trucking providers, warehouses, ground handlers, customs teams, overseas offices, and logistics partners.

• Maintain proactive shipment visibility and provide timely communication to customers and internal stakeholders.

• Identify operational risks and implement contingency plans to minimize disruptions and maintain service commitments.

• Troubleshoot shipment exceptions, delays, capacity challenges, routing issues, and operational escalations.

• Ensure compliance with customer SOPs, regulatory requirements, industry standards, and internal operating procedures.

• Partner with Customer Care, Operations, Sales, Pricing, and Key Account teams to support complex customer requirements and strategic initiatives.

• Provide operational guidance and expertise during implementation of new customer business and specialized logistics programs.

• Contribute market intelligence, carrier knowledge, routing strategies, and operational expertise to develop innovative customer solutions.

• Drive continuous improvement initiatives focused on service quality, operational efficiency, and customer satisfaction.

• Coach, mentor, and share industry expertise with Air Logistics Specialists to build internal knowledge and operational capabilities.

What we would like you to bring

• Several years of hands-on experience within Air Logistics, Air Freight, Freight Forwarding, or International Transportation.

• Strong experience managing international Import / Export air freight operations.

• Demonstrated experience handling complex, high-value, sensitive, time‑critical, oversized, or project‑related shipments.

• Experience supporting semiconductor, electronics, technology, advanced manufacturing, or similarly demanding customers is strongly preferred.

• Knowledge of specialized shipment‑management requirements such as temperature control, shock monitoring, tilt monitoring, security controls, and high‑value cargo handling.

• Strong understanding of airline operations, routings, capacity management, trucking, warehouses, ground handling, and international freight‑forwarding processes.

• Experience coordinating first‑mile or final‑mile trucking and specialized transportation solutions.

• Ability to assess operational risk and develop practical solutions under time‑sensitive conditions.

• Strong customer‑facing skills with the ability to communicate confidently about complex logistics requirements.

• Ability to work effectively across operations, sales, customer care, carriers, vendors, and international teams.

• Strong problem‑solving skills and the ability to manage multiple high‑priority shipments simultaneously.

• A collaborative mindset with an interest in developing and sharing expertise across the wider Air Logistics organization.

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full‑time basis without the need for current or future employer sponsorship.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage for this role is between $78 – $84k annually. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-SB1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision‑making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e‑mail at: [e-mail] with the nature of your request. We will answer your inquiry within 24 hours.