Air Import or Export Coordinator

JobsInLogistics.com; Charlotte (NC); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading logistics company is seeking an Air Import or Export Coordinator to manage import/export files, ensure regulatory compliance, and deliver exceptional customer service. The ideal candidate will possess strong communication skills and experience in freight forwarding. This full-time position offers a competitive salary and excellent benefits.

Benefits

Excellent benefits

401(k)

Medical insurance

Qualifications

• 2 years of experience in international freight forwarding logistics operations.
• 2 years of customer service experience.

Responsibilities

• Handle day-to-day import or export shipments.
• Prepare documentation and follow up with steamship lines.
• Maintain customer service updates and arrange pick-ups.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or GED

Tools

Cargowise

Job description

Join to apply for the Air Import or Export Coordinator role at JobsInLogistics.com

Company: FreightTAS LLC

Job Description: Sorry, Visa / sponsorship not available.

Salary: $50,000 to $60,000 base depending on experience

Benefits:

• Excellent benefits
• 401(k)
• Medical insurance

Requirements:

• Cargowise advantageous or similar software
• Minimum of 2 years of current experience working at an international freight forwarder in operations
• Legally eligible to work in the U.S.

Job Responsibilities: The Air Import or Export Coordinator handles import or export files, ensures compliance with regulations, prepares quotes, and provides customer service.

Essential Duties & Responsibilities:

• Handle day-to-day import or export shipments.
• Pre-alert agents and shippers; organize and prepare documentation for customers.
• Follow up with steamship lines and maintain daily reports for pending shipments.
• Ensure all required documents are received and send final documents as needed.
• File relevant documentation to process shipments.
• Arrange pick-ups, deliveries, and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Other duties as assigned.

Desired Skills And Expertise:

• Commitment to excellent customer service, utilizing effective communication and follow-up skills.
• Ability to work effectively in a cross-functional team environment at all levels of the organization or independently with little or no supervision.
• Practical problem-solving and decision-making skills.

Qualifications:

• Minimum high school diploma or GED.
• 2 years of experience in international freight forwarding logistics operations.
• 2 years of customer service experience.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Transportation, Logistics, Supply Chain and Storage