Air Import Coordinator

Rhenus; Cranford (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Rhenus in Cranford, New Jersey is seeking an Air Import Coordinator to manage end-to-end US air import shipments from pre-alert through customs clearance and delivery. You'll monitor schedules, documentation, invoicing, and stakeholder communications with customers, airlines, brokers, and service partners to ensure timely clearance and accurate billing.

This role requires coordinating cross-trade shipments and supporting quotations and commercial activities to deliver a seamless customer

Responsibilities

• Coordinate air import shipments from pre-alert through customs clearance and final delivery, including consolidated and direct shipments.
• Monitor flight schedules, arrival dates, shipment milestones, cargo availability, and airline/terminal release status.
• Review and process import documentation, including MAWBs/HAWBs, commercial invoices, packing lists, arrival notices, and other required shipping documents.
• Coordinate with customers, airlines, ground handling agents, customs brokers, truckers, warehouses, overseas agents, and origin offices to ensure timely clearance, cargo release, and delivery.
• Ensure required shipment information and documentation is provided for U.S. air import and customs processes, including applicable advance cargo reporting requirements.
• Track shipments throughout the transportation cycle, proactively communicate status updates, and resolve flight delays, documentation issues, customs holds, discrepancies, and service exceptions.
• Prepare and distribute arrival notices and required documentation to customers, customs brokers, consignees, and other parties.
• Monitor airline and terminal storage deadlines, cargo availability, and potential storage and other accessorial charges.
• Maintain complete and accurate shipment files within the freight forwarding/TMS system in accordance with company standards.
• Review airline and vendor invoices, reconcile shipment costs, and ensure accurate and timely customer billing.
• Support quotations, rate requests, and commercial activities as required.
• Coordinate cross-trade shipments and collaborate with Rhenus offices and partners globally.
• Work closely with Sales, Finance, and Operations to ensure a seamless customer experience.

Job description

• Coordinate air import shipments from pre-alert through customs clearance and final delivery, including consolidated and direct shipments.
• Monitor flight schedules, arrival dates, shipment milestones, cargo availability, and airline/terminal release status.
• Review and process import documentation, including MAWBs/HAWBs, commercial invoices, packing lists, arrival notices, and other required shipping documents.
• Coordinate with customers, airlines, ground handling agents, customs brokers, truckers, warehouses, overseas agents, and origin offices to ensure timely clearance, cargo release, and delivery.
• Ensure required shipment information and documentation is provided for U.S. air import and customs processes, including applicable advance cargo reporting requirements.
• Track shipments throughout the transportation cycle, proactively communicate status updates, and resolve flight delays, documentation issues, customs holds, discrepancies, and service exceptions.
• Prepare and distribute arrival notices and required documentation to customers, customs brokers, consignees, and other parties.
• Monitor airline and terminal storage deadlines, cargo availability, and potential storage and other accessorial charges.
• Maintain complete and accurate shipment files within the freight forwarding/TMS system in accordance with company standards.
• Review airline and vendor invoices, reconcile shipment costs, and ensure accurate and timely customer billing.
• Support quotations, rate requests, and commercial activities as required.
• Coordinate cross-trade shipments and collaborate with Rhenus offices and partners globally.
• Work closely with Sales, Finance, and Operations to ensure a seamless customer experience.