Air Export Coordinator

rhe; Cranford (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

rhe is seeking an experienced logistics coordinator to manage air export shipments from booking to departure, ensuring accuracy and timely execution. The role requires coordinating with clients, overseas agents, airlines, and vendors while handling documentation and invoicing.

The candidate should bring 3+ years in air export freight forwarding, knowledge of DG regulations, and strong communication and organizational skills to support multi-shipment operations and financial processes in a

Qualifications

• Degree in Supply Chain Management, Logistics, Business or equivalent.
• Minimum 3 years hands-on experience in air export freight forwarding.
• Working knowledge of Dangerous Goods (DG) regulations and applicable air freight compliance requirements.
• Strong understanding of export documentation, carrier procedures, and international shipping regulations.
• Experience coordinating with airlines, overseas agents, and third-party service providers.
• High attention to detail with strong analytical and problem-solving capabilities.
• Ability to interpret and execute complex shipping instructions accurately.
• Customer-focused with clear, professional communication skills.
• Strong organizational skills with the ability to manage multiple shipments and deadlines simultaneously.
• Financial awareness, including basic cost control, billing accuracy, and margin considerations.

Responsibilities

• Coordinate air export shipments from booking through departure, ensuring accurate and timely execution.
• Maintain clear and proactive communication with clients, overseas agents, airlines, and vendors.
• Prepare and transmit pre-alerts, shipping documentation, and shipment status updates.
• Issue and review air waybills, export documentation, and billing documents with accuracy.
• Monitor shipment progress and provide real-time updates to stakeholders.
• Arrange cargo pickups and coordinate with trucking partners to meet departure schedules.
• Negotiate competitive air freight rates with carriers while maintaining service standards.
• Prepare and send client reports, maintaining accurate shipment records and status tracking.
• Issue invoices, approve payments, reconcile costs, and manage pending charges in accordance with financial procedures.
• Handle claims and exceptions in line with company policies and customer expectations.
• Dispatch and follow up on Proof of Delivery (POD) documentation.
• Close files promptly and ensure all operational and financial documentation is complete.
• Resolve operational challenges efficiently and escalte when necessary.
• Support additional operational tasks and special assignments as required.

Skills

Air export

Freight forwarding

DG regulations

Export docs

Communication

Attention to detail

Organizational skills

Problem solving

Education

Degree in Supply Chain/Logistics

Job description

What You Can Expect

• Coordinate air export shipments from booking through departure, ensuring accurate and timely execution.


• Maintain clear and proactive communication with clients, overseas agents, airlines, and vendors.


• Prepare and transmit pre-alerts, shipping documentation, and shipment status updates.


• Issue and review air waybills, export documentation, and billing documents with accuracy.


• Monitor shipment progress and provide real-time updates to stakeholders.


• Arrange cargo pickups and coordinate with trucking partners to meet departure schedules.


• Negotiate competitive air freight rates with carriers while maintaining service standards.


• Prepare and send client reports, maintaining accurate shipment records and status tracking.


• Issue invoices, approve payments, reconcile costs, and manage pending charges in accordance with financial procedures.


• Handle claims and exceptions in line with company policies and customer expectations.


• Dispatch and follow up on Proof of Delivery (POD) documentation.


• Close files promptly and ensure all operational and financial documentation is complete.


• Resolve operational challenges efficiently and escalte when necessary.


• Support additional operational tasks and special assignments as required.

What You Bring

• Degree in Supply Chain Management, Logistics, Business, or equivalent industry experience.


• Minimum 3 years of hands-on experience in air export freight forwarding.


• Working knowledge of Dangerous Goods (DG) regulations and applicable air freight compliance requirements.


• Strong understanding of export documentation, carrier procedures, and international shipping regulations.


• Experience coordinating with airlines, overseas agents, and third-party service providers.


• High attention to detail with strong analytical and problem-solving capabilities.


• Ability to interpret and execute complex shipping instructions accurately.


• Customer-focused with clear, professional communication skills.


• Strong organizational skills with the ability to manage multiple shipments and deadlines simultaneously.


• Financial awareness, including basic cost control, billing accuracy, and margin considerations.


• Professional integrity, reliability, and the ability to perform effectively in a fast-paced environment.