Air Export Agent

NX GROUP (NIPPON EXPRESS GROUP); South San Francisco (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Nippon Express U.S.A., Inc. in South San Francisco, CA is seeking an Export/Import Operations Associate with 1+ year of export experience. The role involves preparing shipments, documents, and coordinating with carriers and brokers to ensure on-time delivery.

Responsibilities include handling assignments, generating invoices, data entry, and maintaining strong relationships with customers and partners. Work hours are Monday–Friday, 9am–6pm, with occasional overtime.

Qualifications

• At least one (1) year experience in an Export Role or similar industry experience.
• High school diploma or equivalency certificate or significant or relevant or appropriate working experience.
• Computer proficiency (MS Word, Excel, Lotus Notes, AS/400).
• Some knowledge of general and Export Computer application technology desirable.

Responsibilities

• Handle job assignments as determined by Team Leader or above.
• Provide support service to other Import Agent for import documentation General business support function as assigned.
• Prepare import shipments for assigned customers, including customs clearance, shipping, labeling, and distribution of cargo; generate delivery orders and shipping labels as needed.
• Prepare export documents for distribution to brokerage department and/or Customers’ Broker.
• Coordinate pickup and delivery orders with trucking companies, airlines, steamship line and/or bonded facilities to obtain necessary information to process shipments in the best way.
• Filing and data entry; issue freight bills and invoices and collect unpaid invoices within credit term.
• Meet KPI standards in accordance with Company/Branch initiatives; maintain professional relationships with customers, co-workers, subcontractors and vendors.
• Work Schedule: Monday - Friday, 9am - 6pm; overtime as needed.

Skills

Team communication

Attention to detail

Education

High school diploma or equivalent

Tools

MS Word

Excel

Lotus Notes

AS/400

Job description

OverviewNippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world.

OverviewNippon Express Company, Ltd. (“NX") was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world.
Nippon Express U.S.A., Inc. (“NEU") was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.
Responsibilities

• Handle job assignments as determined by Team Leader or above. Job may be isolated to one job function and/or one account.
• Provide support service to other Import Agent for import documentation General business support function as assigned.
• Prepare import shipments for assigned customers. This may include customs clearance, shipping, labeling, and distribution of cargo. Generate delivery orders and shipping labels as needed.
• Prepare export documents for distribution to brokerage department and/or Customers’ Broker
• Coordinate pickup and delivery orders with trucking companies, airlines, steamship line and/or bonded facilities to obtain necessary information to process shipments in the best way.
• Filing and data entry.
• Issue freight bills and invoices to brokers and responsible for collecting unpaid invoices within credit term.
• General business support function as assigned
• Effectively communicate with customers, overseas agents and subcontractors.
• Meet KPI standards in accordance with Company/Branch initiatives
• Must develop, demonstrate and maintain professional, courteous and respectful working relationships with all customers, co-workers, subcontractors and vendors at all times.
• Work Schedule: Monday - Friday, 9am - 6pm. Overtime as needed to meet the business demands
  

Hourly Pay Range: $25.00- 26.00. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law. At NEU, it is not typical for an individual to be hired at or near the top of the range for the role.
Note: This job description indicates the general nature and level of the work being performed by employees in this job. It is not intended to be an exhaustive list of all tasks, duties, and qualifications of employees assigned to this job. Incumbents may be asked to perform other duties as required. Any percentages are approximate and may vary based upon the specific job requirements at each location.

Qualifications

• At least one (1) year experience in an Export Role or similar industry experience
• High school diploma or equivalency certificate or significant or relevant or appropriate working experience.
• Computer proficiency (MS Work, Excel, Lotus Notes, AS/400).
• Some knowledge of general and Export Computer application technology desirable.