Air Charter Solutions Specialist

Active Aero Charter, LLC; Belleville (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with employer matching

Health, Dental, Vision Insurance

Paid Time Off (PTO)

Paid Holidays

Tuition Reimbursement

Employee Wellness Program

Job summary

Ascent Global Logistics, headquartered in Belleville, Michigan, seeks a Solutions Specialist to optimize, book, and execute air charter activity with precision and customer focus. You’ll manage charter requests, review documents for accuracy, and coordinate with aircraft providers to ensure on-time movements.

The role emphasizes detailed communication, timely escalation of issues, and strict adherence to procedures across North America, with onboarding and ongoing training to grow in a

Qualifications

• High school diploma or GED or equivalent.
• Solid customer service and communication skills.
• Attention to detail with accuracy in documentation.
• Ability to multitask and manage time effectively.
• Basic geography knowledge of US/Mexico/Canada regions.
• Typing speed around 30 wpm and basic computer skills.

Responsibilities

• Optimize, book, and execute air charter activity in a timely, professional manner.
• Communicate quotes and cost details to customers by phone or email.
• Review cargo and freight docs for accuracy with service providers.
• Coordinate with aircraft providers to book charter flights.
• Maintain scheduling timelines for trucking and ground handling at airports.
• Escalate issues related to air charter activity internally and externally.
• Document events chronologically using standardized templates.

Skills

Customer service

Attention to detail

Verbal & written communication

Multitasking

Time management

Typing 30 wpm

Geography knowledge

Education

High school diploma or GED

Tools

Microsoft Windows

Outlook

Excel

Word

Job description

Ascent Global Logistics, headquartered in Belleville, Michigan, seeks a Solutions Specialist to optimize, book, and execute air charter activity with precision and customer focus. You’ll manage charter requests, review documents for accuracy, and coordinate with aircraft providers to ensure on-time movements.

The role emphasizes detailed communication, timely escalation of issues, and strict adherence to procedures across North America, with onboarding and ongoing training to grow in a