Air Cargo Training Administrator

Worldwide Flight Services (WFS); Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

DailyPay

On the spot awards

Medical options

Travel Discounts

Pet insurance

Discount Shopping

Wellness Programs

401k

Internal Mobility

Job summary

Worldwide Flight Services (WFS) in Dallas seeks a Training Administrator to manage compliance, training programs, and LMS support across airline passenger, cargo and ground handling operations.

The role focuses on maintaining records, coordinating with field managers, and delivering timely training and reporting to Directors of Training and QA. Strong organizational and communication skills are essential.

Qualifications

• High School Diploma with 2+ years in airline ground handling/cargo safety, security, or training.
• Ability to work with diverse teams across a global environment.
• Knowledge of TSA, FAA, IATA, OSHA, CBP regulations applicable to operations.
• Knowledge of Federal Air Regulations relevant to WFS operations.
• Strong leadership and organizational abilities.

Responsibilities

• Coordinate with field and station managers to ensure initial and recurrent training.
• Evaluate training compliance and keep records current to meet standards.
• Verify mandated training completion across stations.
• Prepare reports for Directors of Training and QA and the VP.
• Assist stations with LMS training and inspections as required.
• Provide timely LMS technical and training support.
• Attend meetings to discuss training, safety or security issues.
• Contribute to projects and process improvements.
• Meet with airline representatives for training or audit needs.
• Perform other duties as required.

Skills

Leadership

Communication skills

English fluency

Organizational skills

Teamwork

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

About WFS

Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on‑time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Training Administrator assists in managing and maintaining compliance, procedural and operational training for airline passenger, cargo and ground handling processes. The Administrator will be the primary support resource for the Learning Management System (LMS) to all business lines.

Responsibilities

• Coordinate with field general managers/station managers and station trainers to ensure personnel receive both initial and recurrent training specific to their job functions
• Evaluate training compliance in field locations to verify all records are complete and current and that daily operations fully meet government and WFS Standards
• Verify all mandated training has been completed by stations
• Document and submit reports for assigned area of responsibility to company Directors of Training and Quality Assurance and the Vice President of Training and Quality Assurance
• Assist, and coach stations to complete required daily and weekly inspections and LMS training as mandated by the company and department
• Serve and respond to inquiries for LMS technical and/or training support in a timely and efficient manner
• Complete various administrative tasks needed to support the training department
• Attend meetings with other managers to assist and inform of all training, safety or security related issues being discussed
• Compile data to submit to Regional Training Managers and Directors of Training and Quality Assurance to assist in proposals for improvements to processes and procedures
• Assist on special projects and events as needed or perform other duties as required
• Meet with customer/airline representatives when/directed as needed for training or audit related issues

Minimum Requirements

• High School Diploma and two years or equivalent experience in airline ground handling/cargo safety, security, or training
• Demonstrated knowledge and ability to work effectively with individuals and groups with a variety of management levels, identities, cultures, backgrounds, and ideologies in a global environment.
• Knowledgeable in all appropriate domestic and international guidance and regulations (e.g., TSA, FAA, IATA, OSHA, CBP, pertaining to transportation operations and Worldwide Flight Services.
• Knowledgeable in Federal Air Regulations pertaining to Worldwide Flight Services' Passenger, Cargo and Ground Handling operations
• Excellent leadership and organizational abilities

Preferred Skills

• Excellent leadership and organizational abilities.
• Strong oral and written communication skills, excellent presentation and interpersonal skills.
• Ability to read, write, fluently speak, and understand the English language.
• Ability to use a computer and applicable MS office software.
• Ability to work with little or no supervision and alone or as part of a dynamic team.

Physical Requirements/Working Conditions

• Remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
• Walk short distances.
• Reach above and/or below shoulder.
• Handle/grasp documents or office equipment.
• Sit and/or stand for short or extended periods of time.
• Lift/carry/move objects, files and documents up to 10 pounds.
• Work in an office environment using standard office equipment.
• Talk, listen, and speak clearly on telephone.
• Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part‑time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.