AIOps Engineer

Career Listings; Fort Belvoir (VA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Profit sharing

Job summary

Career Listings is seeking a professional in Fort Belvoir, Virginia, to lead the AIOps platform initiative. The ideal candidate will have 7+ years of experience with Splunk Enterprise and an active TS/SCI clearance.

The role involves architecting workflows, integrating telemetry, and supporting Cyber Defense operations. Candidates should have advanced scripting skills and be effective communicators, presenting technical designs to leadership.

Qualifications

• 7+ years of experience with Splunk Enterprise.
• 3+ years of experience implementing AIOps workflows with ServiceNow.
• Experience aggregating telemetry from SolarWinds, ServiceNow, and VMware vCenter.

Responsibilities

• Lead the AIOps platform initiative and act as a technical liaison.
• Architect closed-loop remediation workflows and integrate ITSI alerts.
• Engineer secure data ingestion pipelines for telemetry data.

Skills

Splunk Enterprise

AIOps workflows

Advanced Search Processing Language (SPL)

Python

Machine Learning

Leadership

Technical Communication

Education

Active Top Secret / Sensitive Compartmented Information (TS/SCI)

Active IAT Level II certification

Tools

ServiceNow

SolarWinds

Splunk MLTK

Cloud Native Computing Foundation (CNCF) tools

VMware vCenter

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Tuition assistance
• Vision insurance

Primary Responsibilities

Cross-Functional Leadership: Lead the AIOps platform initiative by acting as the primary technical liaison to existing Network Engineering, ServiceNow, and SolarWinds administration teams to establish unified telemetry pipelines.

ITSM Orchestration & Automation: Architect closed-loop remediation workflows by deeply integrating Splunk ITSI alerts with ServiceNow Event Management and Incident Management modules.

Mission-Critical Observability: Architect and maintain Splunk AIOps solutions across unclassified and classified enclaves to provide real-time situational awareness.

Infrastructure Telemetry Integration: Normalize and correlate network performance and fault data from SolarWinds with server and application logs to provide a holistic view of enterprise health.

Advanced ML Development: Deploy custom machine learning models via Splunk MLTK to identify anomalous behavior, potential cyber threats, and infrastructure degradations.

Secure Data Integration: Engineer secure data ingestion pipelines for telemetry data from cross-domain solutions and tactical edge devices.

Incident Reduction: Utilize IT Service Intelligence (ITSI) to correlate multi-source events, reducing noise and prioritizing high-impact mission alerts.

Cyber Defense Support: Collaborate with the Cyber Security Service Provider (CSSP) to integrate AIOps insights into defensive cyber operations (DCO).

Compliance & Documentation: Ensure all observability tools comply with DoW STIGs and IL5/IL6 protocols; develop and maintain architectural documentation and compliance traceability.

Mission Alignment: Stay current on AIOps and related capabilities relevant to DoD, federal, and intelligence mission systems.

Required Qualifications

Security Clearance: Active Top Secret / Sensitive Compartmented Information (TS/SCI) required at time of hire.

Certification: Active IAT Level II certification (e.g., Security+ CE, CySA+, GSEC, or SSCP) required.

Citizenship: United States Citizenship is required.

Platform Experience: 7+ years of experience with Splunk Enterprise, including architectural design, cluster management, and advanced Search Processing Language (SPL).

AIOps & ITSM: 3+ years of experience implementing AIOps workflows, including integration with enterprise ITSM solutions (ServiceNow) for automated root cause analysis and remediation.

Machine Learning: Proven track record of building, testing, and tuning supervised and unsupervised models within the Splunk MLTK.

Scripting & Automation: Advanced scripting skills for developing custom search commands, API integrations, and automating remediation tasks (e.g., Python).

Leadership: Experience leading technical working groups and directing the efforts of adjacent infrastructure and development teams.

Operational Experience: Prior experience working within a DoW/DoD Operations Center (NOC/SOC) or supporting mission-critical systems and networks.

Communication: Must be able to present designs, plans, and analyses of alternatives to technical leadership boards for approvals.

Desired Qualifications

Enterprise Aggregation: Experience aggregating and correlating telemetry from diverse tools, specifically SolarWinds, ServiceNow, and VMware vCenter.

Expert Certification: Splunk Enterprise Certified Architect or Splunk ITSI Certified Admin.

Cloud Observability: Experience with Cloud Native Computing Foundation (CNCF) observability tools in secure hybrid multi-cloud environments (Azure/AWS).

RMF/ATO Knowledge: Understanding of the Risk Management Framework (RMF) and the Authorization to Operate (ATO) process for AI/ML workloads.