AI Workforce Transformation Manager

Beacon Hill; North Chicago (IL); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Beacon Hill client is seeking an AI Program Leader to drive an Enablement AI Experience initiative. The role sits within the Enablement AI Experience Team, focusing on operational excellence, governance, and data-driven decision making across a broad portfolio.

The position requires leading cross-functional workstreams, establishing processes, and delivering visibility through dashboards and reporting. On-site 2–3 days a week with hybrid collaboration and a strong emphasis on Jira-enabled

Qualifications

• Bachelor's degree in Business, Communications, Project Management, Operations Management, Marketing, Organizational Effectiveness, or a related discipline.
• 7+ years of experience in Project Management, Creative Operations, PMO, Workflow Management, Portfolio Management, or Program Management.
• PMP certification preferred.

Responsibilities

• Manage a diverse portfolio of workstreams including creative, operational, facilities, communications, events, onboarding, OCM, employee experience, and AI adoption.
• Develop workload tracking, capacity planning, demand forecasting, executive dashboards, and operational reporting for leadership visibility.
• Identify inefficiencies and streamline workflows to increase productivity and predictability.
• Partner with colleagues across disciplines, facilitate planning discussions, manage competing priorities, and communicate project status.
• Design and manage Jira workflows, automations, dashboards, intake processes, and reporting structures.

Skills

Project management

Cross-functional collaboration

Portfolio management

Workflow optimization

Education

Bachelor's degree in Business/Related field

PMP certification

Tools

Jira

Job description

Our client is actively seeking a AI Program Leader for an AI Enablement initiative.

This opportunity is onsite 3 days per week

Summary

As a Program Manager, Creative Operations & Workflow Excellence within the Enablement AI Experience Team, you will play a key role in driving operational excellence across a multidisciplinary team supporting a wide range of business initiatives, from employee enablement and communications to events, creative production, workplace experiences, organizational change management, and AI adoption. You will establish the processes, tools, and governance needed to bring visibility, consistency, and data-driven decision making to how work is managed across the portfolio.

Years of experience/education and/or certifications required:

• Bachelor's degree in Business, Communications, Project Management, Operations Management, Marketing, Organizational Effectiveness, or a related discipline.
• 7+ years of experience in Project Management, Creative Operations, PMO, Workflow Management, Portfolio Management, or Program Management.
• PMP certification preferred.
• Proven experience supporting cross-functional teams and managing complex project portfolios.

Project Portfolio and Workload Management

• Manage a diverse portfolio of creative, operational, facilities, communications, events, onboarding, OCM, employee experience, and AI adoption workstreams while aligning priorities to business objectives.

Portfolio Analytics, Leadership Reporting, and Capacity Planning

• Develop and maintain workload tracking, capacity planning, demand forecasting, executive dashboards, and operational reporting that help leadership assess team utilization, project demand, delivery performance, resource constraints, and future staffing needs.

Process Improvement and Operational Excellence

• Identify inefficiencies, streamline workflows, establish governance processes, and drive continuous improvement initiatives that increase productivity, predictability, and overall team effectiveness.

Strong Organizational, Communication, and Stakeholder Management Skills

• Effectively partner with colleagues across varied disciplines and work styles, facilitate planning discussions, manage competing priorities, communicate project status, and ensure Jira-enabled workflows are practical, usable, and aligned to how the team actually operates.

Jira Strategy, Reporting & Workflow Optimization

• Design, implement, and manage Jira workflows, automations, dashboards, intake processes, and reporting structures that improve operational efficiency, visibility, and accountability for non-software teams.