AI Program Manager (G8)

ClifyX; San Jose (CA); Hybrid; USD 82,656,000 - 151,536,000; Full time

Job summary

ClifyX in San Jose, CA is seeking a program manager to lead the design and deployment of AI-native operations across the Collaboration Design org, driving AI-first transformation through scalable programs and operating models.

You will identify high-value AI opportunities, translate them into repeatable processes and guardrails, and strengthen SOPs and workflows. The role also emphasizes onboarding, internal communications, and leadership visibility to support a human-centered AI future.

Qualifications

• 4+ years of program management, strategy and operations experience.
• Experience leading cross-functional initiatives from conception to adoption.
• Experience building and improving operational processes at scale.
• Strong stakeholder management and communication skills for updates to leadership.
• Familiarity with AI tools such as Codex and AI use cases across planning and operations.

Responsibilities

• Lead the design and deployment of AI-native operations across (End client) Collaboration Design, driving AI-first transformation.
• Translate opportunities into repeatable processes, standards, and guardrails for sustainable adoption.
• Partner across teams to identify high-value AI opportunities and implement scalable operating models.
• Develop SOPs, governance models, and playbooks to improve workflows and clarity.
• Foster onboarding, internal communications, and leadership visibility to shape a human-centered AI future.

Skills

Program management

Strategy

Operations

Design operations

Cross-functional collaboration

Stakeholder management

Communication skills

AI tools familiarity Codex

Tools

Airtable

Jira

Confluence

Notion

Miro

Figma

PowerPoint

Teams

SharePoint

Asana

Job description

Location: San Jose , CA (Hybrid 3 days onsite)

12+ Month Contract

Must have:- Airtable

Meet the Team

(End client) Collaboration Design organization is a forward-thinking group dedicated to defining the next generation experiences across both hardware and software. The Strategy + Operations team enables and empowers the global team to deliver high-quality design and research through clarity, efficiency, and strategic alignment. We create leverage through systems that scale to accelerate product outcomes, build organizational resilience, drive transformation, and cultivate culture.

It is incredibly exciting to be at the forefront of the AI-native shift, where we have the agency set the standards for how AI thinks, behaves, and operationalizes our team and our work at scale.

Your Impact

You will lead the design and deployment of AI-native operations across (End client) Collaboration Design, driving AI-first transformation through strategic programs, shared frameworks, and scalable operating models. In this role, you will help shape how AI is applied across the organization to improve alignment, decision-making, workflow efficiency, and design quality.

You’ll partner across teams to identify practical, high-value opportunities for AI, then translate those opportunities into repeatable processes, standards, and guardrails that support sustainable adoption. You’ll also strengthen operational excellence through SOPs, standardized workflows, and forward-thinking process improvements that help the organization work with greater clarity, consistency, and scale.

In addition, you’ll help foster team culture and organizational connectivity through onboarding, community-building, internal communications, leadership visibility, and event planning. This role sits at the center of shaping a thoughtful, scalable, and human-centered AI-first operating model for the future of work within (End client) Collaboration Design.

Minimum Qualifications

• 4+ years of experience in program management, strategy and operations, design operations, or related cross-functional roles
• Experience leading complex, cross-functional initiatives from conception and planning through execution and adoption
• Experience building and improving operational processes, workflows, or team standards at scale
• Strong stakeholder management skills, with the ability to align partners across functions and levels
• Experience translating ambiguous problems into structured programs, plans, and measurable outcomes
• Strong written and verbal communication skills, including experience preparing and presenting updates to stakeholders and leadership audiences
• Familiarity with AI tools such as Codex, as well as emerging AI use cases across planning, operations, design, and knowledge work
• Experience with tools across the Microsoft ecosystem, Airtable, Figma, Miro, and other collaboration, documentation, and program management platforms such as PowerPoint, Teams, SharePoint, Asana, Jira, Confluence, or Notion

Preferred Qualifications

• Experience supporting design, research, product, or other highly cross-functional organizations
• Experience leading or contributing to AI-related transformation, adoption, enablement, or operational improvement initiatives
• Experience identifying practical opportunities to apply AI across planning, workflows, documentation, or team operations
• Experience developing SOPs, playbooks, governance models, or scalable operating frameworks
• Experience driving change management, onboarding, communications, or community-building efforts
• Experience creating materials that support stakeholder alignment, executive communications, and leadership visibility
• Comfort presenting recommendations, program updates, and strategic insights to cross-functional stakeholders and leadership audiences
• Familiarity with tools such as Airtable, Figma, Miro, SharePoint, Teams, PowerPoint, Confluence, Notion, Asana, or Jira
• Interest in shaping thoughtful, human-centered approaches to AI adoption across teams and organizational workflows

Headquarters: South Plainfield, NJ – 07080