AI & Workflow Automation Administrator

Louisiana Economic Development; Baton Rouge (LA); On-site; USD 75,000 - 95,000; Full time

Job summary

The Louisiana Economic Development is seeking an AI & Workflow Automation Administrator to lead the integration of AI and workflow automation tools across the organization. The role focuses on improving operational efficiency and supporting digital transformation through AI-driven solutions.

Preferred candidates will have a Bachelor's degree in a related field and several years of experience with enterprise systems and workflow automation tools. Key responsibilities include developing policies for AI usage and overseeing the implementation of platforms.

Qualifications

• 3+ years of experience with enterprise systems, automation tools, or data platforms.
• Experience with workflow automation tools like Power Automate.
• Experience with AI tools such as ChatGPT and Copilot.

Responsibilities

• Lead implementation of AI tools, including Microsoft Copilot and ChatGPT, across LED.
• Design and implement automated workflows using Microsoft 365 and Power Automate.
• Develop and maintain policies for AI usage and data security.

Skills

AI tools integration

Workflow automation

Data governance practices

Analytical skills

Education

Bachelor’s degree in information systems, computer science, business, or related field

Tools

Microsoft 365

Power Automate

Salesforce

Job description

The AI & Workflow Automation Administrator is responsible for leading the adoption, implementation, and governance of artificial intelligence (AI) and workflow automation technologies across Louisiana Economic Development (LED). This position serves as the primary resource for integrating AI-driven tools into business operations, improving efficiency, and supporting enterprise digital transformation initiatives.

Key Responsibilities

• Lead implementation of AI tools, including Microsoft Copilot and ChatGPT, across LED
• Identify opportunities to apply AI to improve productivity and decision-making
• Support development and integration of AI-enabled platforms (e.g., small business AI toolkit)

Workflow Automation

• Design and implement automated workflows using Microsoft 365, Power Automate, and related platforms
• Leverage no-code AI-powered platforms (i.e. Lovable or Replit) to prototype, deploy, and iterate automated business processes across departments
• Reduce manual processes and improve operational efficiency by automating recurring administrative and operational tasks
• Coordinate with Software Division to integrate AI and automation into enterprise systems
• Ensure alignment between AI tools, data systems, and reporting platforms
• Support integration with Salesforce, Monday.com, and FastLane

Governance & Standards

• Develop and maintain policies for AI usage, data handling, and security
• Establish best practices for automation and AI deployment
• Ensure compliance with state IT and data governance standards

Training & Adoption

• Support training initiatives related to Copilot and automation tools
• Develop guidance and best practices for staff use of AI tools

Monitoring & Optimization

• Track usage and effectiveness of AI and automation tools
• Identify opportunities for improvement and expansion
• Report on performance, efficiency gains, and ROI

Strategic Importance

This role is critical to LED’s transition to a modern IT environment, enabling the organization to leverage AI as a core capability and improve operational efficiency.

Work Experience

Minimum Qualifications

• Bachelor’s degree in information systems, computer science, business, or related field
• 3+ years of experience with enterprise systems, automation tools, or data platforms
• Experience with Microsoft 365 environment (Teams, SharePoint, Power Platform)
• Experience with workflow automation tools (e.g., Power Automate or similar)

Preferred Qualifications

• Experience with AI tools, ChatGPT, Copilot, or machine learning applications
• Experience with system integration (Salesforce, APIs, data flows)
• Knowledge of data governance and security best practices
• Strong analytical and problem-solving skills
• Experience in public sector or enterprise environments