AI Voice Integration Engineer — Customer Facing (German)

NAIRON GmbH; United States; Remote; USD 67,000 - 101,000; Full time

Job summary

NAIRON GmbH is seeking a Forward Deployed Engineer to work directly with customers in Germany, Austria or Switzerland, building voice agents and integrating the platform with clients' systems.

You will write Python/TypeScript services, debug live calls, and help pre-sales with technical answers. German business fluency (C1) and good English are essential, and familiarity with telephony and real-time media is highly valued.

Qualifications

• Mid-level engineer with several years in solution engineering or technical customer work.
• Solid Python or TypeScript; experience building integrations with REST APIs.
• Ability to read logs and traces and debug unfamiliar systems.
• Basic understanding of telephony and real-time media; quick learner.
• Experience with LLMs, prompt design, or conversational AI is a plus.
• Familiarity with SIP, PBX, or contact-centre systems.
• Proficient in business German (C1) and good English.

Responsibilities

• Build voice agents and conversation flows from workshop to go-live.
• Connect platform to customer systems: CRMs, ticketing, calendars and APIs.
• Write integration code and small services in Python or TypeScript.
• Debug live calls by reading logs and traces and reporting findings.
• Turn onsite learnings into product improvements with engineering.
• Support pre-sales with technical answers when deals involve an engineer.

Skills

Python

TypeScript

REST APIs

Webhooks

Authentication

Docker

Cloud platforms

LLMs

Prompt design

SIP/PBX

German (C1)

English (B2)

Tools

HubSpot

Salesforce

Job description

NAIRON GmbH is seeking a Forward Deployed Engineer to work directly with customers in Germany, Austria or Switzerland, building voice agents and integrating the platform with clients' systems.

You will write Python/TypeScript services, debug live calls, and help pre-sales with technical answers. German business fluency (C1) and good English are essential, and familiarity with telephony and real-time media is highly valued.