AI Transformation Liaison & Change Lead

LG Electronics North America; Englewood Cliffs (NJ); On-site; USD 145,000 - 185,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid time off

Parental leave

Life & disability

Job summary

LG Electronics North America is seeking an AX Business Liaison to drive Business Innovation and Change Management, partnering with domain experts to reimagine legacy processes and integrate AI-driven workflows. You will bridge business stakeholders with AX Engineering and Data teams to ensure practical, values-aligned solutions.

You will lead adoption efforts, train business champions, and push for measurable improvements in cycle time and productivity in a matrix environment while upholding

Qualifications

• 5+ years in Change Management, Business Innovation, Process Improvement, Transformation, or Product Management.
• Transformation experience with Digital Transformation and managing the human side of change.
• Hands-on process mapping, workflow analysis, and workshop facilitation.
• Foundational understanding of AI, ML, and software dev lifecycles.
• Strong communication and empathy to guide non-technical teams through disruption.
• Experience in matrixed or pod-based organizations; internal consulting is a plus.

Responsibilities

• Lead Business Innovation engagements end to end with future-state workflows.
• Train and activate business champions in each domain.
• Achieve strong user adoption and measurable improvements in cycle time.
• Deliver reusable artifacts to ADX's playbook and methodologies.
• Serve as a trusted advisor to business leaders on cultural and workflow shifts.

Skills

Change Management

Business Innovation

Process Mapping

Workflow Analysis

Workshop Facilitation

Job description

LG Electronics North America is seeking an AX Business Liaison to drive Business Innovation and Change Management, partnering with domain experts to reimagine legacy processes and integrate AI-driven workflows. You will bridge business stakeholders with AX Engineering and Data teams to ensure practical, values-aligned solutions.

You will lead adoption efforts, train business champions, and push for measurable improvements in cycle time and productivity in a matrix environment while upholding