AI Transformation Lead – Patient Engagement Frontier

6062-Janssen Pharmaceuticals, Inc. Legal Entity; Titusville (NJ); On-site; USD 170,000 - 210,000; Full time

Job summary

Johnson & Johnson Innovative Medicine seeks a Manager, AI Next Frontier for Patient Engagements to lead the AI transformation and execution roadmap for patient support services across key Therapeutic Areas.

You will harness machine learning insights to elevate patient solutions and experiences, influencing senior leaders and mentoring teams to deliver an outstanding, patient-focused fulfillment and adherence experience.

Qualifications

• Minimum 5 years of experience in healthcare analytics, data science or related field.
• Bachelor's degree required.
• Experience influencing senior stakeholders.
• Experience with healthcare data: claims, EHRs, specialty pharmacy, SDOH/consumer and patient hub data.
• Experience using AI tools in daily workflows, with concrete examples.

Responsibilities

• Identify and quantify patient journey problems to guide interventions.
• Collaborate with PECS, brand sales & marketing, Media, Advanced Analytics, Data Science & Engineering, and IT teams.
• Own end-to-end AI/ML solutions for patient support services and roadmap.
• Advocate for AI-driven changes in patient services.
• Measure impact with leading and lagging indicators, including A/B testing.

Skills

AI Agents

Artificial Intelligence

Education

Bachelor's degree

Job description

Johnson & Johnson Innovative Medicine seeks a Manager, AI Next Frontier for Patient Engagements to lead the AI transformation and execution roadmap for patient support services across key Therapeutic Areas.

You will harness machine learning insights to elevate patient solutions and experiences, influencing senior leaders and mentoring teams to deliver an outstanding, patient-focused fulfillment and adherence experience.