AI Transformation Lead, Insurance Ops

Selective Insurance; Millburn (NJ); On-site; USD 132,000 - 220,000; Full time

Job summary

Selective Insurance in the United States seeks an embedded AI leader for the Excess & Surplus unit to drive AI adoption and transformation of workflows. You will champion AI-enabled change, shaping use cases and delivering AI solutions aligned with executive sponsorship and governance.

The role requires deep knowledge of AI concepts and P&C operations, with a track record of cross-functional collaboration and strategic impact.

Qualifications

• Seven+ years in insurance operations, technology, or product management.
• Three+ years in property & casualty insurance.
• Experience with AI concepts and tools; Microsoft Copilot and related tech preferred.

Responsibilities

• Serve as primary COE AI evangelist within the assigned unit and promote AI-driven change.
• Identify and document AI use cases with business unit stakeholders and ensure alignment with strategy and sponsorship.
• Maintain the unit's AI portfolio view, monitor adoption, KPIs, dependencies, and blockers.

Skills

AI concepts

Underwriting workflows

Change management

Stakeholder relations

Portfolio management

Education

College degree

Tools

Microsoft 365 Copilot

Copilot Studio

Power Platform

Job description

Selective Insurance in the United States seeks an embedded AI leader for the Excess & Surplus unit to drive AI adoption and transformation of workflows. You will champion AI-enabled change, shaping use cases and delivering AI solutions aligned with executive sponsorship and governance.

The role requires deep knowledge of AI concepts and P&C operations, with a track record of cross-functional collaboration and strategic impact.