AI Strategy & GTM Consultant - Insurance

NTT America, Inc.; Plano (TX); Remote; USD 111,000 - 212,000; Full time

Job summary

NTT DATA seeks an AI Strategy & GTM Consultant - Insurance in Plano, TX to advise clients on AI transformation, shape strategy and operating models, and develop business cases and roadmaps. You will collaborate with architects, delivery teams, and ecosystem partners to translate priorities into actionable AI solutions.

The role emphasizes senior consulting, cross-functional collaboration, and engagement leadership within insurance contexts such as underwriting, claims, and customer experience.

Qualifications

• 7+ years of professional experience in consulting, professional services, strategy, transformation, AI, data, analytics, or related client-facing roles.
• 3+ years of experience shaping or delivering AI, data science, machine learning, GenAI, agentic AI, analytics, or digital transformation initiatives in the insurance domain.
• Experience with property & casualty (P&C), life and annuities, group benefits, specialty insurance, reinsurance, brokers, or insurtech organizations.
• Familiarity with insurance business processes, including underwriting, claims, policy administration, distribution, customer service, risk management, or actuarial operations.
• Bachelor's degree or equivalent work experience.

Responsibilities

• Act as a trusted client advisor to identify AI transformation opportunities, business pain points, and value cases across core insurance functions.
• Shape AI strategy, target operating model, governance, adoption, responsible AI, and transformation roadmaps for clients.
• Translate client needs into practical AI solutions in partnership with architects, FDE, delivery, and partner teams.
• Develop proposals, business cases, ROI models, proof-of-concept plans, and executive-ready client materials.
• Support opportunity qualification, deal shaping, solutioning, mobilization, and transition into delivery.
• Lead and support structured consulting activities, including workshops, stakeholder interviews, assessments, prioritization exercises, and roadmap development.
• Bring a strategic lens to client conversations, connecting AI use cases to operating model change, business outcomes, adoption, and measurable enterprise value.
• Advise insurance clients on opportunities to improve underwriting effectiveness, claims processing, fraud detection, customer engagement, agent productivity, risk assessment, and operational efficiency through AI-enabled solutions.
• Reuse and improve global GTM assets, offering content, credentials, delivery patterns, and client-facing narratives.
• Stay current on AI, agentic AI, enterprise adoption trends, responsible AI, insurance industry trends, regulatory considerations, and partner capabilities to strengthen client advisory quality.

Skills

AI strategy

Executive communication

Stakeholder management

Structured problem solving

Facilitation

Education

Bachelor's degree or equivalent

Tools

Azure

AWS

GCP

OpenAI

Anthropic

Mistral

Google Gemini

Databricks

Snowflake

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a AI Strategy & GTM Consultant - Insurance to join our team in Plano, Texas (US-TX), United States (US).

NTT DATA is seeking an AI Consultant with Insurance experience. This position is a client-facing advisor within the AI Go-to-Market organization responsible for identifying, shaping, and mobilizing AI transformation opportunities. This role combines strategy acumen, AI fluency, structured consulting methods, and commercial orientation to help clients define AI value cases, operating models, roadmaps, and adoption approaches. The AI Consultant partners with AI Architects, Forward-Deployed Engineering, Delivery, Sellers, ecosystem partners, and Geo and Industry leaders to convert client priorities into qualified opportunities and successful engagements. The role works closely with insurance carriers and industry stakeholders to address strategic priorities across underwriting, claims, policy administration, customer experience, distribution, risk management, and operational efficiency.

Key Responsibilities

• Act as a trusted client advisor to identify AI transformation opportunities, business pain points, and value cases across core insurance functions, including underwriting, claims, customer service, distribution, actuarial, and operations.
• Shape AI strategy, target operating model, governance, adoption, responsible AI, and transformation roadmaps for clients.
• Translate client needs into practical AI solutions in partnership with architects, FDE, delivery, and partner teams.
• Develop proposals, business cases, ROI models, proof-of-concept plans, and executive-ready client materials.
• Support opportunity qualification, deal shaping, solutioning, mobilization, and transition into delivery.
• Lead and support structured consulting activities, including workshops, stakeholder interviews, assessments, prioritization exercises, and roadmap development.
• Bring a strategic lens to client conversations, connecting AI use cases to operating model change, business outcomes, adoption, and measurable enterprise value.
• Advise insurance clients on opportunities to improve underwriting effectiveness, claims processing, fraud detection, customer engagement, agent productivity, risk assessment, and operational efficiency through AI-enabled solutions.
• Reuse and improve global GTM assets, offering content, credentials, delivery patterns, and client-facing narratives.
• Stay current on AI, agentic AI, enterprise adoption trends, responsible AI, insurance industry trends, regulatory considerations, and partner capabilities to strengthen client advisory quality.

Success Measures

• Personal sales contribution or qualified pipeline contribution, as applicable by career level.
• Utilization or billability against target.
• Quality of client deliverables, proposal contribution, stakeholder feedback, and reuse of global GTM assets.
• Contribution to downstream implementation opportunities and successful client mobilization.

Basic Qualifications

• 7+ years of professional experience in consulting, professional services, strategy, transformation, AI, data, analytics, or related client-facing roles.
• 3+ years of experience shaping or delivering AI, data science, machine learning, GenAI, agentic AI, analytics, or digital transformation initiatives in the insurance domain.
• Experience working with property & casualty (P&C), life and annuities, group benefits, specialty insurance, reinsurance, brokers, or insurtech organizations.
• Familiarity with insurance business processes, including underwriting, claims, policy administration, distribution, customer service, risk management, or actuarial operations.
• Bachelor's degree or equivalent work experience.

Preferred Skills

• Master's degree, MBA, data science degree, AI/ML certification, or equivalent practical AI experience.
• Experience in one or more industries such as financial services, insurance, manufacturing, healthcare and life sciences, public sector, automotive, or commercial sectors.
• Familiarity with cloud and AI platforms such as Azure, AWS, GCP, OpenAI, Anthropic, Mistral, Google/Gemini, Databricks, or Snowflake.
• Experience engaging insurance business and technology leaders, including Chief Claims Officers, Chief Underwriting Officers, Chief Information Officers, Chief Data Officers, and Digital Transformation leaders.
• Strong executive communication, structured problem solving, facilitation, stakeholder management, and collaborative teaming skills.
• Ability to travel as required for client and internal engagements.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $111,172.00-$212,250.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos). If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights). For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp).