AI Specialist, Executive Support Engineering

Micron Technology, Inc; San Jose (CA); On-site; USD 111,000 - 189,000; Full time

Job summary

Micron Technology, Inc. in the United States is seeking an AI Specialist, Executive Support Engineering to bridge executive support and AI solutions, delivering intelligent workflows and reliable tech across the executive ecosystem.

The role combines strategy and engineering, hands-on troubleshooting, and mentoring teams to ensure devices, rooms, and collaboration tools run securely and seamlessly, empowering senior leaders with enhanced productivity.

Qualifications

• Bachelor’s degree or equivalent experience in IT, business, CS, or IS.
• 5+ years in IT, digital workplace, or executive/VIP support.
• Experience with Copilot, Microsoft 365, Power Platform, or AI tech.
• Experience supporting senior leaders and stakeholders.

Responsibilities

• Design and implement intelligent workflows and AI agents for executive services.
• Provide hands-on engineering and white-glove support to devices, meeting spaces, and collaboration tools.
• Drive technology adoption and organizational change.
• Ensure security and reliability of the executive tech environment.

Skills

Executive / VIP support

IT field service

Program management

Change management

Digital workplace experience

Education

Bachelor’s degree in Information Technology, Business, Computer Science, Information Systems, or a related field

Equivalent experience will be considered

Tools

Microsoft Copilot

Microsoft 365

Power Platform

Enterprise AI technologies

ServiceNow

AV / conferencing troubleshooting

Job description

Req ID: JR109077 AI Specialist, Executive Support Engineering

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The AI Specialist, Executive Support Engineering drives the adoption, integration, and optimization of AI-powered technologies that elevate executive productivity, operational efficiency, and service delivery — while providing hands‑on engineering and white‑glove technical support that keeps the executive environment running flawlessly.

This role is the bridge between executive support, digital workplace technologies, and emerging AI solutions. It is equal parts strategist and engineer: designing intelligent workflows and AI agents that transform how executive services are delivered, and personally ensuring that the devices, meeting spaces, and teamwork tools executives depend on perform seamlessly and securely.

The ideal candidate combines technical depth, discernment, executive presence, and a passion for innovation to deliver transformative, reliable solutions across the executive ecosystem.

Qualifications

Education

• Bachelor’s degree in Information Technology, Business, Computer Science, Information Systems, or a related field.
• Equivalent experience will be considered.

Required Experience

• 5+ years in IT, Digital Workplace, Executive / VIP Support, Program Management, or related fields.
• Experience with Microsoft Copilot, Microsoft 365, Power Platform, or enterprise AI technologies.
• Hands‑on technical support experience, including endpoint, mobile device, and AV / conferencing troubleshooting.
• Demonstrated success driving technology adoption and organizational change.
• Experience supporting senior leaders and executive stakeholders.

Preferred Experience

• Executive support or VIP support experience in a high‑touch environment.
• AI implementation, automation, or digital‑transformation projects.
• ServiceNow workflow automation.
• Conference‑room / AV engineering (Teams Rooms, Zoom, Crestron) and event support.
• Knowledge management solutions and analytics / reporting tools.

Job Profile(s): IT Field Service Engineer 4

Relocation Level: TBD

Salary

• The US base salary range that Micron Technology estimates it could pay for this full‑time position is: $111,000.00 - $189,000.00 a year
• Additional compensation may include benefits, bonuses and equity.
• Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target base pay for new hire salaries of the position across all US locations. Within the range, individual pay is determined by work location and additional job‑related factors, including knowledge, skills, experience, tenure and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
• Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Benefits

• As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time‑off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Equal Opportunity

• Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.