AI Solutions Specialist — Turn AI Ideas into Action

CSI; Paducah (KY); Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Incentive awards

Benefits package

Résumé du poste

CSI is building an internal AI capability to serve regulated financial services clients. This role coordinates intake, interviews stakeholders, documents current-state workflows, and shapes requests into actionable specifications for a build team. You will own the backlog and drive adoption across departments.

The position emphasizes collaboration with the AI Adoption Manager, governance-aware planning, and measurable impact through usage tracking and continuous improvement.

Qualifications

• 3–5 years in business analysis, product operations, process improvement, or transformation.
• Bachelor's degree in Business, Operations, Information Systems, or a related field, or equivalent experience.
• Experience running requirements gathering with non-technical stakeholders, owned a backlog, and written documentation someone else could actually build from.
• Comfortable turning stakeholder workflows into a clear specification.

Responsabilités

• Serve as the intake point for AI requests from across the business.
• Interview stakeholders and document current-state workflows, including undocumented steps and workarounds.
• Write the use case spec: problem, scope, data classification, success measure, effort estimate.
• Assess feasibility and business value; recommend prioritization or decline with a reason.
• Maintain a groomed, execution-ready backlog with clear requirements, dependencies, and acceptance criteria.
• Run refinement with build partners; hand off work that doesn't require a second discovery pass.
• Maintain documentation for delivered capabilities so they can be reused.

Connaissances

Requirements gathering

Backlog management

Process improvement

Stakeholder interviewing

Formation

Bachelor's degree in Business/Operations/IS or related field

Outils

Jira

Confluence

Description du poste

CSI is building an internal AI capability to serve regulated financial services clients. This role coordinates intake, interviews stakeholders, documents current-state workflows, and shapes requests into actionable specifications for a build team. You will own the backlog and drive adoption across departments.

The position emphasizes collaboration with the AI Adoption Manager, governance-aware planning, and measurable impact through usage tracking and continuous improvement.