AI Solutions Leader

Confidential; Warrendale (Allegheny County); Hybrid; USD 120,000 - 150,000; Full time

Job summary

A leading technology company located in Warrendale is seeking an AI Solutions Leader to drive measurable business value through various AI initiatives. This critical position involves collaborating with business leaders to identify high-value problems, leading AI projects from ideation to deployment, and ensuring that strategies align with organizational goals. The ideal candidate should possess a bachelor's degree, 7+ years of experience, and strong understanding of AI techniques. Remote work options available along with office engagements.

Qualifications

• 7+ years of relevant experience, including 3 years in product management or leadership.
• Proven experience in AI-driven customer service solutions.
• Hands-on experience with cloud-based AI platforms.

Responsibilities

• Lead AI initiatives from ideation to measurable outcomes.
• Translate ambiguous problems into actionable AI initiatives.
• Monitor solution adoption and performance.

Skills

Applied AI techniques

Stakeholder management

Business acumen

Analytical and problem-solving skills

Education

Bachelor's degree in Computer Information Systems, Data Science, or related field

Tools

Microsoft Azure

Power Platform

Job description

Overview

The AI Solutions Leader is responsible for driving measurable business value through AI initiatives across the organization. This role partners with business leaders to identify high-value problems, shape feasible AI approaches, and lead delivery with a focus on iterative, outcome-driven solutions. Key responsibilities include leading AI initiatives from concept to deployment, ensuring alignment with business priorities, and maintaining a pragmatic approach to applied AI. This position is critical to advancing the organization’s AI strategy and fostering scalable, high-impact solutions.

Key Responsibilities

• Lead AI initiatives from ideation to measurable outcomes, ensuring business value is realized.
• Partner with stakeholders to clarify decisions, workflows, and operational constraints.
• Translate ambiguous problems into actionable AI initiatives that are practical and scalable.
• Define, maintain, and evolve the Applied AI roadmap, prioritizing initiatives based on business impact.
• Evaluate and select AI approaches, including:
• AI agents and copilots
• LLM-driven automation and reasoning
• Computer vision applications
• Traditional machine learning and data-driven techniques
• Balance short-term wins with long-term capability building, adapting strategies as business needs, data readiness, and technology evolve.
• Monitor solution adoption, performance, and health while ensuring governance, security, and responsible AI practices are maintained.
• Lead and mentor a small team of AI developers, data engineers, or analysts (1–5 direct reports).

Minimum Education & Experience Requirements

• Bachelor’s degree in Computer Information Systems, Data Science, or a related field, or equivalent demonstrable experience.
• Minimum of 7 years of relevant experience, including at least 3 years in product management, facilitation, or leadership roles.
• Proven experience in AI-driven customer service solutions and applied AI initiatives.
• Hands-on experience with cloud-based AI and analytics platforms (e.g., Microsoft Azure, Power Platform, or equivalent).

Special Requirements

• Familiarity with AI governance, data privacy, security practices, and responsible AI principles.
• Experience evaluating AI technologies for business value, feasibility, and scalability.
• Ability to guide technical teams without necessarily writing production code.

Knowledge, Skills, and Abilities

• Strong understanding of applied AI techniques, including LLM-based automation, AI agents, traditional ML, and computer vision fundamentals.
• Excellent stakeholder management and communication skills, including the ability to influence executives and cross-functional teams.
• Business acumen to translate organizational objectives into actionable AI initiatives.
• Competency with roadmap planning, prioritization, and measuring initiative success.
• Analytical and problem-solving skills with the ability to balance technical feasibility and business value.
• Proficiency in Microsoft analytics and AI ecosystem tools or similar platforms.

Additional Desired Characteristics

• Experience leading AI initiatives across multiple projects or business units.
• Familiarity with cost optimization, value realization, and ROI measurement for AI solutions.
• Ability to thrive in a hybrid or fast-paced, iterative delivery environment.
• Hybrid role with work performed both in an office and remotely; office environment with normal noise levels.
• Involves prolonged periods of sitting and computer usage.
• Reasonable accommodations may be made for individuals with disabilities.

Other Duties

• This job description is not exhaustive. Other duties may be assigned as needed to support the organization’s objectives.