AI Solutions Lead

Independence-Realty-Trust-2; Philadelphia (Philadelphia County); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Independence Realty Trust is creating an AI Solutions Lead role to join our team in Philadelphia, PA. We're seeking your talent and expertise to drive the adoption of AI and automation across our multifamily operations — initiatives including resident experience, employee experience, maintenance, leasing, marketing and accounting with the portfolio evolving as the business does.

Must be able to work a hybrid schedule (3 days in office).

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 3–5+ years in product management or related roles.
• Proficient with data analysis and Excel to analyze datasets.

Responsibilities

• Partner with leaders to identify and prioritize AI opportunities.
• Lead discovery to define business problems and shape complete solutions.
• Analyze operational data to confirm root causes and quantify opportunities.
• Develop data landscape understanding and collaborate with tech teams through delivery.
• Translate requirements into clear business cases for delivery teams.
• End-to-end ownership from rollout planning to post-launch improvements.

Skills

Tech fluency

Business acumen

Analytical skills

Consultative communication

Attention to detail

Product management

Education

Bachelor's degree

Job description

Job Details

• Job Location: Philadelphia PA Corporate - Philadelphia, PA 19103
• Position Type: Full Time
• Education Level: 4 Year Degree
• Job Category: Information Technology

Independence Realty Trust is creating an AI Solutions Lead role to join our team in Philadelphia, PA. We're seeking your talent and expertise to drive the adoption of AI and automation across our multifamily operations — initiatives including resident experience, employee experience, maintenance, leasing, marketing and accounting with the portfolio evolving as the business does. This individual contributor role connects our business leaders with our engineering team, shaping stakeholder requests into well-defined requirements, validating them against our data, and guiding solutions from concept through delivery.

Must be able to work a hybrid schedule (3 days in office)

What You’ll Do

• Partner with department heads and senior leaders to identify, evaluate, and prioritize opportunities for AI and automation.
• Lead structured discovery to define the underlying business problem behind each request, then shape it into a complete solution that anticipates where the business is heading.
• Analyze operational data to confirm root causes and quantify the opportunity before a solution is scoped.
• Develop working command of our data landscape and core business systems — what information exists, where it lives, and how it moves between platforms — and partner with our technology and engineering teams through delivery.
• Serve as the translator between audiences: clear requirements and business cases for delivery teams, plain-language framing and tradeoffs for leadership.
• Own initiatives end to end — from rollout planning and sequencing through sustained post‑launch ownership, continuing to refine and enhance each solution as business needs evolve.

Qualifications

What We’re Looking For

• Technology fluency — experience supporting, administering, or implementing enterprise business software such as property management systems, ERP, or CRM platforms, or a comparable technical background. Sufficient command of systems, integrations, and data structures to engage credibly with technology and engineering partners.
• Business acumen — either direct multifamily or real estate operations experience, or a demonstrated track record of developing command of a new business quickly.
• Analytical depth — skilled at working through large datasets in Excel, AI tools, or similar to distinguish true underlying drivers from surface-level patterns.
• Consultative communication — an exceptional client-facing presence, equally effective with front‑line teams and executive leadership, and skilled at guiding stakeholders from an initial request to a well‑formed requirement.
• Precision and accountability — organized, detail‑oriented, and reliably accountable for outcomes and status.
• 3–5+ years in product management, business analysis, solutions consulting, systems implementation, or operations.
• Bachelor’s degree or equivalent practical experience.

Preferred Qualifications

• Multifamily property technology, property operations, or asset management experience.
• Exposure to AI, automation, or enterprise technology implementations.
• Familiarity with REIT or public‑company environments.

Independence Realty Trust is an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes