AI Solutions Engineer - Production-ready ML Deployments

Cake; United States; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Competitive cash compensation

Top-tier medical, dental, and vision

Life insurance

401k program

Unlimited PTO

Monthly half day

Citi Bike membership

Monthly wellness stipend

Office equipment stipend

Learning & growth opportunities

Job summary

Cake is seeking a senior AI solutions engineer to partner with customers and deliver production-ready AI and software solutions. You will apply deep technical expertise, troubleshoot complex issues, and help prioritize the roadmap based on real feedback.

You’ll collaborate with product teams, drive customer success metrics, and communicate findings clearly to stakeholders. The role emphasizes cross-functional collaboration and growth at a fast-paced AI infrastructure company.

Qualifications

• 6+ years of experience in AI, Data Science, ML, and/or software engineering.
• 2+ years developing AI solutions with modern Generative AI tech (LLMs, Vector DBs, Agents, Tools, MCP).
• Strong grasp of the full MLOps lifecycle (data engineering, training/evaluation, serving, monitoring).
• Experience with cloud platforms (AWS, GCP, Azure) and ideally Kubernetes.
• Strong programming skills in Python.
• Proven ability to manage multiple projects and customers simultaneously.
• Excellent communication, collaboration, and customer relationship management skills.

Responsibilities

• Work hands on with customers to deliver high quality production-ready AI and Software solutions.
• Drive exceptional customer success as reflected in successful implementations and high POC conversion rates, renewal rates, and customer satisfaction scores.
• Leverage deep technical expertise to support customers and troubleshoot complex issues.
• Work with the product team to prioritize the roadmap based on real customer feedback.
• Communicate findings to stakeholders in a clear and concise way.

Skills

AI/ML experience

Python

Cloud platforms

Kubernetes

Project management

Customer success

Job description

Cake is seeking a senior AI solutions engineer to partner with customers and deliver production-ready AI and software solutions. You will apply deep technical expertise, troubleshoot complex issues, and help prioritize the roadmap based on real feedback.

You’ll collaborate with product teams, drive customer success metrics, and communicate findings clearly to stakeholders. The role emphasizes cross-functional collaboration and growth at a fast-paced AI infrastructure company.