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Job summary
A fast-growing software start-up in New York is seeking an experienced professional to enhance customer engagement with its AI solutions. This role involves deep collaboration with clients, leveraging advertising technology, and ensuring effective platform utilization. Candidates should possess a strong problem-solving skill set and at least 5 years of experience in advertising technology. The position offers a competitive salary between $135,000 and $155,000, along with the opportunity to shape cutting-edge AI products.
Qualifications
5+ years of experience in the advertising technology industry, preferably in analytics or data operations.
Deep understanding of the analytics and AI landscape, mainly regarding advertising use cases.
Experience with CPG brands or retail media ecosystems is preferred.
Responsibilities
Identify opportunities to integrate platform usage into user workflows.
Conduct regular check-ins with customers to guide platform utilization.
Monitor customer engagement through platform utilization metrics.
Gather insights from customer interactions as the voice of the customer.
Skills
Advertising technology experience
Customer success
Growth
Product marketing
Strong problem-solving skills
Experience with SQL
Experience with Python
Job description
A fast-growing software start-up in New York is seeking an experienced professional to enhance customer engagement with its AI solutions. This role involves deep collaboration with clients, leveraging advertising technology, and ensuring effective platform utilization. Candidates should possess a strong problem-solving skill set and at least 5 years of experience in advertising technology. The position offers a competitive salary between $135,000 and $155,000, along with the opportunity to shape cutting-edge AI products.