AI Solutions Engineer

Applause; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

100% remote w/ no office mandate

Unlimited PTO

20 official company holidays

Health care

Life insurance

Stock options

Amazing colleagues

Energetic culture that is positive and

Inspiring mission & software product

Ability to grow your career by being?

Job summary

Applause is seeking an AI Solutions Engineer to drive AI adoption across every team. You’ll build a monthly roadmap of AI-powered workflows for Sales, Customer Success, Marketing, Finance and HR/TA, then implement them by standing up tools, wiring integrations, training teams, and tracking impact.

This builder role works closely with the CTO and Chief Architect on vision and governance, while you own execution, adoption, ROI, and ongoing optimization across remote teams.

Qualifications

• Bachelor's degree in IS/CS/Engineering or related field.
• 2–5 years in AI/LLM, workflow automation, or related hands-on tech role.
• Able to write/modify code for internal apps; production-grade code not required.
• Demonstrated experience building integrations or automations (Zapier, Make, APIs, low-code/no-code).
• Working knowledge of Claude, Copilot, and similar AI tools for business workflows.
• Comfortable working cross-functionally with non-technical teams to scope and deliver workflows.
• Strong communicator with training and troubleshooting skills for non-technical users.
• Detail-oriented with strong ownership over initiatives from start to finish.
• Very effective in a remote work environment.

Responsibilities

• Build a monthly AI workflow roadmap and ship designed workflows across departments.
• Develop internal tools and end-to-end AI workflows; integrate with core systems.
• Train teams, drive adoption, and monitor usage and ROI.
• Report progress monthly to the CTO on workflow delivery and impact.
• Foster self-sufficiency by enabling teams to own their AI workflows over time.

Skills

AI/LLM implementation

Workflow automation

Integrations

Coding ability

APIs / low-code

AI tools Claude Copilot

Cross-functional collab

Communication

Detail orientation

Remote work

Education

Bachelor's degree in Information Systems, Business Systems, Data Science, Computer Science, or Engineering, or related field

Job description

Hiring Manager : Jeff Martin, CTO

We’re looking for an AI Solutions Engineer to drive AI adoption across every team at Applause. You ‘ll build and maintain a monthly roadmap of AI-powered workflows for departments like Sales, Customer Success, Marketing, Finance, and HR/TA, then actually implement them: standing up tools, wiring integrations into our core systems, training the team on how to use them, and tracking whether they’re moving the needle. This is a builder role, and you’ll work closely with our CTO and Chief Architect, who own the broader AI vision and governance, while you own execution.

Responsibilities:

• AI Workflow Roadmap & Delivery

  • Build a monthly roadmap of AI workflows to design and ship, prioritized by productivity or cost impact, for every department (specifically focused on Sales, Customer Success, Marketing, Human Resources/ Talent Acquisition, Finance, and Accounting)
  • Identify manual, repetitive work across departments and design AI-driven workflows to replace or accelerate it
  • Ship the workflows you scope: configure tools, build automations, and get them into daily use, not just document recommendations
  • Iterate and fine-tune workflows post-launch based on usage and feedback

• Systems & Integrations

  • Build internal tools and end-to-end AI workflows to increase company productivity and efficiency (blend of vibe coding and custom implementation)
  • Support system implementations for AI and adjacent tools, partnering with the CTO and Engineering on technical requirements and data access
  • Connect AI tools into core business systems (CRM, HRIS, finance tools, Slack, etc.), so workflows run inside the systems teams already use

• Adoption, Training & ROI

  • Train department teams on the workflows and tools you build, and follow up to make sure they’re actually being used
  • Troubleshoot adoption issues directly with end users rather than escalating them
  • Track usage and cost of AI tools by team and use case, and run monthly ROI reporting
  • Report progress monthly to the CTO on workflow delivery, adoption, and productivity/cost impact
  • Level up teams to build and own their own AI workflows over time, so departments grow more self-sufficient rather than depending on you for every change

Requirements

Qualifications:

• Bachelor's degree in Information Systems, Business Systems, Data Science, Computer Science, or Engineering, or a related technical field (or equivalent hands-on experience)
• 2–5 years of experience in AI/LLM implementation, workflow automation, technical business operations, or a related hands‑on technical role
• Able to write and modify code for simple, internal business applications (even if AI writes most of it) — production‑grade or engineering‑quality code is not required
• Demonstrated experience building integrations or automations (e.g., Zapier, Make, APIs, low‑code/no‑code platforms)
• Working knowledge of modern AI tools Claude, Copilot, and similar) and how to apply them to business workflows
• Comfortable working cross‑functionally with non‑technical teams (Sales, CS, Marketing, Finance, HR) to scope and deliver workflows
• Strong communicator who can train and troubleshoot with non‑technical users
• Detail‑oriented with strong ownership over initiatives, from start to finish
• Very effective in a remote work environment

Benefits

Benefits:

• 100% remote w/ no office mandate
• Unlimited PTO
• 20 official company holidays
• Health care
• Life insurance
• Stock options
• Amazing colleagues
• Energetic culture that is positive and celebrates together
• Inspiring mission & software product
• Ability to grow your career by being early in a fast‑growing tech startup

About Applause

Applause is a SaaS start-up founded by experienced entrepreneurs and backed by the best VCs in Silicon Slopes. We’re focused on helping companies supercharge their team’s performance so they can win more lifelong customers. Learn more about our company and culture here: