AI Solutions Engineer

Genworth Financial, Inc.; Stamford (CT); Hybrid; USD 97,000 - 146,000; Full time

Benefits offered by this job

Competitive compensation

Healthcare coverage

401(k) options

Paid time off

Tuition reimbursement

Job summary

Genworth Financial, Inc. in Stamford, CT is seeking an AI Solutions Engineer to design, build, and support AI-powered solutions, including conversational agents and intelligent automation, partnering with business stakeholders to drive process improvements.

You will integrate with Microsoft 365, Power Platform, SharePoint, APIs, databases, and enterprise systems while keeping documentation up-to-date and ensuring scalable, supportable results.

Qualifications

• BA/BS degree, preferably in CS, IS, engineering, business analytics or related field.
• 2+ years operations/IT experience, preferably in insurance or asset management.
• Experience with automation tools (Automation Anywhere, Power Platform or Copilot Studio).
• Ability to design, develop, and maintain automated solutions.
• Understanding of systems integration and workflow automation.
• Strong process mapping and documentation skills.
• Experience with complex business processes (investments, operations).
• Excellent written and verbal communication skills.

Responsibilities

• Partner with business teams to understand challenges and identify opportunities for AI-driven solutions.
• Design, develop, test, and support AI-powered applications, agents, automation, and workflow solutions.
• Build and enhance intelligent agents using Microsoft Copilot Studio and related AI technologies.
• Develop integrations with Microsoft 365, Power Platform, SharePoint, APIs, databases, enterprise systems and advanced generative AI tools.
• Collaborate with Business Analysts and end users to deliver scalable, supportable solutions.
• Monitor solution performance and recommend enhancements based on usage data.
• Document solutions and support knowledge transfer activities.
• Stay current with emerging AI technologies and recommend adoption opportunities.
• Support AI enablement through demonstrations, training, and stakeholder engagement.

Skills

Automation

Power Platform

CoPilot Studio

Excel

Power BI

API/Integration

Microsoft 365

Education

BA/BS degree

Tools

Automation Anywhere

SharePoint

SQL

Python

Azure

Job description

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE AI Solutions Engineer

POSITION LOCATION Stamford, CT

This position is available to NY/CT residents as Stamford, Connecticut in-office applicants *A Hybrid schedule of both Remote and In-Office days is required. In office days are Monday, Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST.

YOUR ROLE

As an Investments team member, you’ll play a key role in the innovative investment strategies that enable our company and our financial products to serve our customers and their families when they need us most – now and in the future.

As an AI Solutions Engineer, you will partner with business stakeholders to identify opportunities where Artificial Intelligence, intelligent agents, automation, and modern Microsoft technologies can improve business processes and employee productivity.

You will help design, build, and support AI-powered solutions, including conversational agents, intelligent automation, and workflow integrations. This role is ideal for someone who enjoys solving business problems with technology and has hands‑on experience developing AI, automation, or low‑code solutions.

• Partner with business teams to understand challenges and identify opportunities for AI-driven solutions.
• Design, develop, test, and support AI-powered applications, agents, automation, and workflow solutions.
• Build and enhance intelligent agents using Microsoft Copilot Studio and related AI technologies.
• Develop integrations with Microsoft 365, Power Platform, SharePoint, APIs, databases, enterprise systems and advanced generative AI tools.
• Collaborate with the Business Analysts and end users to deliver scalable, supportable solutions.
• Monitor solution performance and recommend enhancements based on business feedback and usage data.
• Document solutions and support knowledge transfer activities.
• Stay current with emerging AI technologies and recommend opportunities for adoption.
• Support AI enablement efforts through demonstrations, training, and stakeholder engagement.
• Support Data Servicing with the Microsoft Power Platform including Power BI.

What you bring

• BA/BS degree, preferably in a computer science, information systems, engineering, business analytics or related field
• 2+ years operations/IT experience, preferably in an insurance or asset management company
• Experience with automation tools (e.g., Automation Anywhere, Power Platform or CoPilot Studio)
• Ability to design, develop, and maintain automated solutions
• Understanding of systems integration and workflow automation
• Strong process mapping (as-is / to-be) and documentation skills
• Experience working with complex business processes (e.g., investments, operations)
• Strong problem‑solving skills
• Excellent written and verbal communication skills
• Strong organizational skills and proven ability to design and maintain complex processes
• Ability to multi‑task and absorb information across a broad spectrum of systems and asset classes
• Ability to initiate and drive tasks to completion, self‑starter
• Advanced Excel and Power BI skills (e.g., Power Queries, VBA)

Nice to have

• Experience with MS Power Platform, Power BI, SharePoint, SQL, Python and Azure AI Foundry
• Knowledge of Blackrock Aladdin BlackRock Trading Platform
• Knowledge of Databricks, Microsoft Fabric, Azure Services, and cloud-native technologies
• Exposure to investment operations / asset management workflows
• Strong analytical and problem‑solving skills
• Ability to communicate effectively with both technical and non‑technical stakeholders
• Basic understanding of governance and controls for automation

COMPENSATION

High‑Cost Range (includes New York): $97,300 – 146,000 Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job‑related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

ADDITIONAL

This role is not eligible for employment visa sponsorship.

Employee Benefits & Well‑Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer‑funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services

Genworth Financial, Inc (“Genworth”) (NYSE: GNW) is a Fortune 1000 company focused on empowering families to navigate the aging journey with confidence, now and in the future. Headquartered in Richmond, Virginia, Genworth and its CareScout businesses provide guidance, products, and services that help people understand their caregiving options and fund their long‑term care needs. Genworth is also the parent company and majority‑owner of publicly traded Enact Holdings, Inc. (Nasdaq: ACT), a leading U.S. mortgage insurance provider. Genworth Mexico Genworth US

We know we can’t deliver on our mission unless we deliver for our employees. That’s why we’re committed to creating a work environment that fosters inclusion, excellence, improvement and connection. We know each employee contributes in their own unique way and we’re dedicated to supporting every one of them to help them reach their full potential.

We are proud to be an equal‑opportunity employer and all hiring decisions are based on merit, qualifications, and business need. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.