AI-Savvy Communications Ops & Platforms Lead

Moody's; New York (NY); On-site; USD 72,000 - 104,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Parental leave

Paid time off

401(k) plan with company contributions

Life, disability, and accident ins.

Tuition reimbursement

Job summary

Moody's Corporation, a global leader in ratings and risk assessment, seeks a Communications Platforms and Operations professional to support editorial calendars and content processes across teams. You will help manage production stages, timelines, and channel requirements while coordinating with Editorial, Channel Strategy, and design partners to keep output timely and accurate.

The role emphasizes collaboration, attention to detail, and the use of AI-enabled tools to improve productivity and

Qualifications

• Approximately 1–4 years of experience in communications, content operations, marketing operations, project coordination, or related field.
• Strong organizational skills and attention to detail, with the ability to manage multiple assignments, timelines, and dependencies with guidance.
• Strong written and verbal communication skills, with the ability to produce clear, accurate, and consistent communications.
• Familiarity with content-management systems, mass communication tools, project-management platforms, or similar enterprise systems.
• Ability to work collaboratively across teams and escal…
• Interest in communications technology, measurement, workflow improvement, and AI-enabled tools.
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Responsibilities

• Supports the editorial calendar and content operations processes that keep Moody's communications moving efficiently from brief through distribution.
• Maintain accurate information for assigned content series and campaigns, including production stages, timelines, dependencies, reviewers, distribution dates, and channel requirements
• Track content as it moves from brief through production, review, approval, and distribution; follow up on outstanding inputs and flag potential delays or conflicting timelines
• Coordinate routine handoffs between the Editorial and Channel Strategy team, creative and design teams, external communications, and other partners, escalating blockers that require senior intervention
• Maintain intake templates, briefing materials, channel trafficking guidelines, production trackers, and related operational resources in accordance with established processes
• Apply established currency signals and content-management requirements, flag retrieval or retention issues, and support remediation activities related to enterprise search and content accuracy
• Support the development and coordination of manager toolkits for major communications and ensure assigned communications clearly identify their purpose, audience, priority, and required action
• Prepare calendar information and materials that support coordination across internal, external, and partner channels, and track agreed amplification activities
• Use approved AI, automation, and workflow tools to improve personal productivity and support consistent execution of routine communications processes

Skills

Content ops

Project coordination

Written communication

Organizational skills

AI tools awareness

Team collaboration

Attention to detail

Education

Bachelor's in Communications or related

Tools

Content-management systems

Mass communication tools

Project-management platforms

Enterprise systems

Job description

Moody's Corporation, a global leader in ratings and risk assessment, seeks a Communications Platforms and Operations professional to support editorial calendars and content processes across teams. You will help manage production stages, timelines, and channel requirements while coordinating with Editorial, Channel Strategy, and design partners to keep output timely and accurate.

The role emphasizes collaboration, attention to detail, and the use of AI-enabled tools to improve productivity and