AI Safety Program Manager: Human Data Operations

mpathic; San Francisco (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

mpathic is seeking a Program Manager, Human Data Operations to lead complex AI safety, evaluation, human data, and red-teaming programs. You will coordinate cross-functional pods, manage timelines, staffing, risk, and stakeholder communication, ensuring high-quality delivery for top AI clients.

The role emphasizes execution and leadership in a fast-paced startup environment, with opportunities to scale the program management function as the team grows.

Qualifications

• 5+ years of program management, project delivery, or operations leadership.
• Experience managing large-scale human data, annotation, evaluation, or trust & safety operations.
• Experience leading distributed teams of contractors, annotators, reviewers, or QA personnel.
• Experience managing customer-facing programs with executive stakeholders.
• Experience in startup or high-growth environments is preferred.

Responsibilities

• Own end-to-end project execution from intake to delivery.
• Build and coordinate project teams, plans, timelines, and risk plans.
• Manage customer relationships and delivery milestones; run status reviews and reporting.
• Define quality controls and scalable systems for visibility and throughput across the team.
• Translate customer requirements into executable delivery plans and capacity forecasts.
• Be the connective tissue across Human Data, QA, Engineering, Product, and Customer Success teams.

Skills

Program management

Stakeholder communication

Distributed teams leadership

Startup environment experience

AI safety familiarity

Education

PM certification (PMP/PgMP)

Tools

Asana

Jira

Excel

Job description

mpathic is seeking a Program Manager, Human Data Operations to lead complex AI safety, evaluation, human data, and red-teaming programs. You will coordinate cross-functional pods, manage timelines, staffing, risk, and stakeholder communication, ensuring high-quality delivery for top AI clients.

The role emphasizes execution and leadership in a fast-paced startup environment, with opportunities to scale the program management function as the team grows.