AI Safeguards Access Operations Specialist

Russell Tobin; New York (NY); Hybrid; USD 138,000 - 165,000; Full time

Job summary

Russell Tobin is supporting a leading AI research and technology company in hiring Safeguards Access Operations Specialists to help operate high-stakes access and enforcement programs for advanced AI models and capabilities.

In this role, you will review organizations and use cases, make eligibility and enforcement decisions against established policies, provision or remove access, investigate potential misuse, and document the rationale behind each decision.

Qualifications

• 2+ years in trust & safety or related operations role with policy-based decisions.
• Ability to apply evolving program rules consistently.
• Clear, concise decision rationales and customer-facing communications.
• Meticulous records and audit trails for decisions.
• Know when escalation is needed with a crisp summary.
• Rapid learner and adaptable to new processes.
• Collaborates with policy, enforcement, engineering, and sales.
• Interest in AI safety and responsible deployment.

Responsibilities

• Review applications and eligibility for trusted and special access programs against established criteria, verifying organizational identity, stated use cases, and account history, and documenting a clear rationale for each decision
• Provision, suspend, and revoke access according to program runbooks, keeping case records complete and current the same day
• Monitor admitted organizations for policy violations, compromised credentials, and activity outside their approved scope, and escalation findings with the evidence needed for a decision
• Process exemption and data-handling requests that require manual review
• Draft customer notices and coordinate with account teams on approvals, violations, and access changes
• Work disputed or misclassified eligibility decisions, gathering context from internal teams and public sources to support a re-review
• Flag gaps between written criteria and real cases, and suggest improvements to runbooks, review checklists, and tooling
• Provide surge review support during program launches and expansions, and report regularly on queue volume, turnaround, and outcomes

Skills

Trust & Safety

Policy interpretation

Analytical thinking

Decision documentation

Audit trails

Team collaboration

AI safety interest

Tools

AI tooling

Job description

Russell Tobin is supporting a leading AI research and technology company in hiring Safeguards Access Operations Specialists to help operate high-stakes access and enforcement programs for advanced AI models and capabilities.

In this role, you will review organizations and use cases, make eligibility and enforcement decisions against established policies, provision or remove access, investigate potential misuse, and document the rationale behind each decision.