Safeguards Enforcement Operations Specialist

The Sage Group; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

The Sage Group is seeking a detail-oriented Safeguards Enforcement Operations Specialist to help maintain the integrity and safety of our AI systems. This role focuses on reviewing user interactions, labeling data, enforcing policy guidelines, and partnering cross-functionally to strengthen operational safeguards.

Responsibilities include identifying policy gaps, flagging content for classifier improvements, preparing weekly reports, and supporting customer communications and appeals related to

Qualifications

• Ability to review user interactions for policy violations
• Apply safeguards workflows and policy guidelines accurately
• Excellent documentation and reporting skills
• Comfort in a fast-changing environment
• Strong collaboration across teams
• Genuine interest in AI safety and responsible technology

Responsibilities

• Review customer signals, user interactions, and code for potential policy violations.
• Apply established safeguards workflows and policy guidelines accurately and consistently.
• Partner with Strategy Analysts, Policy Managers, and Threat Intelligence Investigators to identify emerging trends and potential policy gaps.
• Flag content and patterns that may support classifier refinement and broader safety improvements.
• Prepare clear weekly reporting on operational workflows, trends, and enforcement activity.
• Support customer communications and appeals related to policy enforcement decisions.
• Provide surge review support, content labeling, and cross-functional triage as business needs arise.
• Respond to internal requests with timely analysis, context, and operational support.

Skills

Attention to detail

Written communication

Independent worker

Cross-functional collaboration

Policy enforcement

AI safety interest

Job description

Safeguards Enforcement Operations Specialist

The Sage Group’s client is seeking a detail-oriented Safeguards Enforcement Operations Specialist to help maintain the integrity and safety of our AI systems. This role will focus on reviewing user interactions, labeling data, enforcing policy guidelines, and partnering cross-functionally to strengthen operational safeguards.

Responsibilities

• Review customer signals, user interactions, and code for potential policy violations.
• Apply established safeguards workflows and policy guidelines accurately and consistently.
• Partner with Strategy Analysts, Policy Managers, and Threat Intelligence Investigators to identify emerging trends and potential policy gaps.
• Flag content and patterns that may support classifier refinement and broader safety improvements.
• Prepare clear weekly reporting on operational workflows, trends, and enforcement activity.
• Support customer communications and appeals related to policy enforcement decisions.
• Provide surge review support, content labeling, and cross-functional triage as business needs arise.
• Respond to internal requests with timely analysis, context, and operational support.

Qualifications

• Quick learner with the ability to adapt in a fast-changing environment.
• Proactive, organized, and capable of working independently.
• Strong attention to detail and a systematic approach to complex or sensitive work.
• Track record of meeting deadlines and producing high-quality work.
• Exceptional written and verbal communication skills.
• Comfort working in a collaborative, cross-functional environment.
• Genuine interest in AI safety, responsible technology, and policy enforcement.

Preferred Qualifications

• Experience in content moderation, Trust & Safety, safeguards operations, or a related field.
• Experience enforcing policies on a digital platform or within a technology environment.
• Understanding of AI ethics, responsible technology deployment, and user-risk analysis.
• Experience analyzing user behavior, identifying risk signals, and escalating potential issues.