AI Programs Director, Cloud & Enterprise

Socket.dev; Sunnyvale (CA); On-site; USD 240,000 - 333,000; Full time

Job summary

Google is seeking a Technical Program Manager to lead strategic programs in the Forward Deployed Engineering organization within Google Cloud. You will coordinate cross-functional teams across engineering, product management, and sales to translate executive priorities into structured, measurable execution.

The role demands navigating high ambiguity with executive credibility. You will partner with stakeholders across engineering, product, field sales, and customer leadership, bridging customer

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience in program management or customer-facing technical roles.
• Experience in Generative AI.
• Ability to travel up to 25% of the time.

Responsibilities

• Manage programs with deep technical and product understanding, applying rigorous program management to complex AI contexts. Leverage technical knowledge to identify efficiencies and provide thought leadership.
• Provide clear project status updates to audiences, including cross-functional partners and leadership. Partner with engineering and product management to define workstreams, resource plans, and project milestones.
• Surface deteriorating accounts early with a diagnosis and a proposed path to green, before they require intervention from Cloud leadership. Build the cadence so it scales as the high-touch account portfolio grows, incubating process improvements that reduce reactive escalation over time.
• Establish and enforce cross-functional standards for how customer-blocking issues are filed, triaged, deduplicated, and tracked to closure across engineering and field teams.
• Shape briefing materials for executive customer meetings and drive follow-through on the commitments made in them.

Skills

Program management

Generative AI

Stakeholder management

Travel readiness

Education

Bachelor's degree in a technical field

Equivalent practical experience

Tools

Google Cloud

Job description

Google is seeking a Technical Program Manager to lead strategic programs in the Forward Deployed Engineering organization within Google Cloud. You will coordinate cross-functional teams across engineering, product management, and sales to translate executive priorities into structured, measurable execution.

The role demands navigating high ambiguity with executive credibility. You will partner with stakeholders across engineering, product, field sales, and customer leadership, bridging customer