AI Product Manager (IT Project Manager)- ITS Department-Temporary Full-time

City of Phoenix; Phoenix (AZ); On-site; USD 120,000 - 150,000; Full time

Job summary

City of Phoenix seeks an AI Product Manager to lead the transformation of digital experiences using AI across its enterprise platforms. You will drive the AI strategy, align platform goals with business needs, and guide cross-functional teams to deliver end-to-end AI solutions for residents, businesses, and visitors.

Focus areas include governance, accessibility, security, and performance standards, with a commitment to ethical AI practices and bias testing.

Qualifications

• Experience leading AI product initiatives across enterprise platforms.
• Collaborates with developers, designers, and business analysts.
• Commitment to ethical AI, bias testing, data privacy and security.

Responsibilities

• Gather and prioritize AI-related requirements from stakeholders across business units.
• Define and maintain product backlogs for multiple AI platform workstreams.
• Collaborate with developers, designers, and business analysts to deliver end-to-end solutions.
• Oversee platform integrations, governance, and adoption strategies.
• Monitor platform performance and drive continuous improvement.

Skills

AI product management

Stakeholder management

Roadmap planning

Cross-functional leadership

Ethical AI practices

Job description

Are you ready to lead the transformation of digital experiences using AI for the City of Phoenix? W're seeking an AI Product Manager who is passionate about delivering innovative AI solutions and driving excellence across our enterprise platforms!

At the City of Phoenix, technology is central to connecting and empowering our community. As AI Product Manager, you will drive digital strategy by working with teams to use AI to enhance how we provide engaging, accessible, and secure services for residents, businesses, and visitors.

Your Mission:

• Champion the vision and roadmap for Artificial Intelligence (AI) use across City departments.
• Align AI digital platform strategies with business goals and customer needs.
• Lead/guide teams in the design, development, and deployment of AI solutions.
• Drive continuous improvement, innovation, and adoption of new AI features.
• Ensure compliance, accessibility, and performance standards are met.
• Manage stakeholder relationships, budgets, and timelines for successful product delivery.
• Foster a culture of collaboration, learning, and excellence.
• Own and drive the AI product roadmap across a suite of enterprise digital platforms.

Responsibilities will include:

• Gathering and prioritizing AI-related requirements from stakeholders across business units.
• Defining and maintaining product backlogs for multiple AI platform workstreams.
• Collaborating with developers, designers, and business analysts to deliver end-to-end solutions.
• Overseeing platform integrations, governance, and adoption strategies.
• Monitoring platform performance and driving continuous improvement Staying current on product updates, new features, and industry best practices across all managed platforms¿ Advocate for ethical AI practices and testing for bias, data privacy and security, and algorithmic transparency.¿ The ideal candidate is comfortable context-switching across platforms, can balance competing priorities, and brings experience managing enterprise-grade tools in a cross-functional environment.