AI Product Manager

Success Academy Charter Schools; New York (NY); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

Day-one health & wellness coverage

403(b) retirement plan with employer H

Time off & holidays

Cell phone stipend & commuter benefits

Job summary

Success Academy Charter Schools seeks an AI Product Manager to lead the end-to-end lifecycle of generative AI tools across 57+ schools, partnering with engineers, data scientists, UX designers, and leadership to translate strategy into practical AI features.

You will drive ROI-focused prioritization, design experiments, set metrics, and ensure AI delivers measurable efficiency gains and improved student outcomes in a hybrid NYC-based role.

Qualifications

• 3+ years of product management experience with AI/ML or data-driven platforms.
• Hands-on experience building GPTs or AI apps; familiarity with OpenAI, Anthropic, Gemini and GenAI concepts.
• Experience translating ambiguous business problems into AI requirements and leading projects end-to-end.
• Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, ML or related field.

Responsibilities

• Own end-to-end AI product lifecycle from discovery to delivery and optimization.
• Translate stakeholder needs into AI/ML feature requirements for engineering and data science teams.
• Design AI experiences with UX/UI teams to integrate LLMs, RAG pipelines, and ML outputs into workflows.
• Establish metrics and experiments to validate model performance and feature effectiveness.
• Drive continuous product refinement based on user feedback and adoption.
• Contribute to shaping the organization’s AI strategy and roadmap.

Skills

Product management

AI/ML experience

LMM ecosystems

Jira/Confluence

SQL/data-driven

Stakeholder communication

Acquisition/ROI focus

Education

Bachelor's degree in CS/Math/Engineering/ML

Tools

Jira

Confluence

Job description

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.

About the Role

As an AI Product Manager at Success Academy, you will sit at the intersection of business strategy, school operations, and emerging technology to drive AI-powered innovation across a growing network of 57+ schools. Sitting alongside engineers, data scientists, UX designers, and organizational leadership, you will own the end-to-end lifecycle of generative AI tools that empower educators and streamline enterprise workflows. This role is central to Success Academy’s mission to scale educational excellence, ensuring that cutting-edge AI features translate directly into measurable efficiency gains and improved student outcomes.

Key Responsibilities

• Own the end-to-end AI product lifecycle, guiding features from initial discovery and ROI-focused prioritization through to delivery and continuous optimization.
• Translate complex stakeholder needs and high-level business goals into precise AI/ML feature requirements for engineering and data science teams.
• Design intuitive and seamless AI experiences by collaborating with UX/UI and technical teams to integrate LLMs, RAG pipelines, and ML outputs into daily workflows.
• Establish evaluation metrics and design experimentation frameworks alongside data scientists to validate model performance and feature effectiveness.
• Drive continuous product refinement by building user feedback loops that evolve models and AI capabilities based on real-world adoption.
• Act as the connective tissue across the organization, balancing technical feasibility with business impact to deliver high-value AI solutions on schedule.
• Contribute to shaping the broader organizational AI strategy, aligning product roadmaps with long-term enterprise goals.

Qualifications

• 3+ years of product management experience (AI/ML or data-driven platforms preferred) with a track record of launching enterprise or customer-facing tools.
• Hands-on experience building custom GPTs or basic AI applications, with familiarity in LLM ecosystems (OpenAI, Anthropic, Gemini) and GenAI concepts (RAG, prompt engineering, vector databases).
• Demonstrated expertise in Agile environments using tools like Jira and Confluence to manage backlogs, gather requirements, and run sprints.
• Proven capability to translate ambiguous business challenges into concrete technical solutions and manage AI projects from conception to launch.
• Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Applied Mathematics, Machine Learning, or a related field (or equivalent practical experience).
• Strategic Prioritization: Consistently applies an ROI-first, data-driven approach to balance business impact, technical feasibility, and roadmap decisions.
• Cross-Functional Leadership: Serves as the central bridge between business partners, educators, and technical execution teams to rally stakeholders around common goals.
• Growth Mindset & Intellectual Curiosity: Demonstrates a deep drive to break down complex problems, continuously iterate based on user feedback, and stay at the forefront of AI innovation.
• Ownership & Execution: Holds a high standard of excellence and takes full accountability for managing products hands-on in a fast-paced, dynamic environment.

At Success Academy, we invest boldly in our Network team with a comprehensive package designed to support your health, financial future, and overall well-being:

• Day-One Health & Wellness: Medical, dental, and vision coverage starting your first day (SA covers 82% of our core medical plan), plus a free One Medical membership and confidential mental health support via EAP/Talkspace.
• Financial Security: 403(b) retirement plan with a 3% employer match, up to $2,400/year in employer HSA contributions, employer-paid life/disability insurance, and Public Service Loan Forgiveness (PSLF) eligibility.
• Time to Recharge: Generous paid time off, paid holidays, and paid parental leave.
• Perks & Stipends: A 50/month cell phone stipend (600/year), pre-tax commuter benefits, backup family care, and performance-based earning incentives.

This is a hybrid position based in our NYC Financial District office, requiring on-site work Tuesday through Thursday and remote work on Monday and Friday.

Exact compensation may vary based on skills and experience. This position is not bonus eligible.

Compensation Range

$150,000 - $175,000 USD

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

Privacy Policy

By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Would you like to receive communications via SMS and/or WhatsApp to the number provided about your application process? If you select no, we will only communicate with you via email and/or phone calls. If you select yes and change your mind, you can always reply STOP to opt out.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Success Academy Charter Schools’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

PUBLIC BURKEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.